Vol. 11 No. 2 (2016): Journal of Technology and Operations Management (JTOM)

Articles

• AN EVOLVING SCHOLARLY SERVICE SYSTEM: A NEW HORIZON OF PEOPLE AND MACHINE INTERACTION

  Md Abul Kalam Siddike, Youji Kohda

  1-14

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• COLLABORATIVE LEARNING VIA SHARING SESSION TOWARDS ACHIEVING TRAINING EFFECTIVENESS IN NEGOTIATION EDUCATION

  Shahrizal Badlishah, Abdul Halim Abdul Majid

  16-23

• CORPORATE COMMUNICATION AND INTERNAL SUPPLY CHAIN MANAGEMENT IN MANUFACTURING INDUSTRY

  Zuraida Hani Zulkepli, Norlena Hasnan, Shahimi Mohtar

  25-34

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• DETERMINANTS OF THEORY TECHNOLOGY OF ACCEPTANCE MODEL (TAM) IN MEASURING EDUCATORS’ CONTINUANCE INTENTION OF LEARNING MANAGEMENT SYSTEM (LMS)

  Nabilah Mohd Fisol, Mohamed Najib Salleh, Siti Norezam Othman

  36-45

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• ENHANCING QUALITY OF SERVICE: A CONCEPTUAL POKA-YOKE APPROACH

  Fachrul Iman Alghozali, Roslan Jamaludin, Ahmad Yusni Bahaudin

  47-56

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• INVESTIGATING THE LINK BETWEEN KNOWLEDGE SHARING AND INNOVATION CAPABILITY

  Muliati Usman, Norsiah Mat

  58-67

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• RECYCLING BEHAVIOUR AMONG MALAYSIAN TERTIARY STUDENTS

  Emy Ezura A.Jalil, Yee Jing Foo, Zainab Abdul Asis, Nur Asma Yunus

  69-81

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• SUCCESS FACTORS OF LEAN MANAGEMENT IMPLEMENTATION IN PUBLIC SERVICE ORGANIZATIONS

  Rabiha Asnan, Norani Nordin, Siti Norezam Othman

  83-97

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• SYSTEMIC PERSPECTIVE OF WORK IN PROGRESS AND ON TIME DELIVERY IN AEROSPACE COMPOSITES MANUFACTURING COMPANY IN MALAYSIA

  Rozita Long, Shahimi Mohtar, Fakhrorazi Ahmad

  99-106

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• THE EFFECTS OF BALANCED SCORECARD IMPLEMENTATION: THE CASE OF A MALAYSIAN SERVICE ORGANIZATION FROM INTERNAL BUSINESS PROCESSES PERSPECTIVE

  Mohd Haizam Mohd Saudi

  108-126

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• TRAINING EFFECTIVENESSS IN CONTINUING PROFESSIONAL DEVELOPMENT PROGRAM FOR GENERAL INSURANCE AGENTS

  Shahrizal Badlishah, Abdul Halim Abdul Majid

  128-136

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