AN EVOLVING SCHOLARLY SERVICE SYSTEM: A NEW HORIZON OF PEOPLE AND MACHINE INTERACTION

Authors

  • Md Abul Kalam Siddike Graduate School of Knowledge Science Japan Advanced Institute of Science and Technology, Japan
  • Youji Kohda Graduate School of Knowledge Science Japan Advanced Institute of Science and Technology, Japan

DOI:

https://doi.org/10.32890/jtom2016.11.2.1

Keywords:

Service systems, , scholarly service systems, human and machine interactions, human assistive technologies

Abstract

An evolving scholarly service system is the ultimate future of e-readers for the academics and research communities. We conceptualize an evolving scholarly service system as socio-technical systems in which people use human assistive technologies to automatically generate summarization of their required information. In this paper, first of all, we showed the global trends of e-readers, human assistive technologies and finally, we proposed an evolving scholarly service system. In this evolving scholarly service system, academics and researchers automatically receive the reading and summarizing services by the scholarly advisory assistants. This paper concludes with practical implications and future research directions.

Metrics

Metrics Loading ...

References

Arbesman, S. (2013). The half-life of facts: why everything we know has an expiration date. New York: Penguin.
Boulding, K. E. (1956). General systems theory – the skeleton of science. Management Science, 2(3), 197-208.
Christian, B. (2011). The most human: what talking with teaches us about what it means to be alive. New York: Anchor.
Demirkan, H., Bess, C., Spohrer, J., Rayes, A., Allen, D. & Moghaddam, Y. (2015). Innovation with smart service systems: analytics, big data, cognitive assistance and the internet of everything. Communications of the Association for Information Systems, 37, 733-752.
Eassom, S. (2015). IBM Watson for education. Available at: http://insights-on-business.com/education/ibm-watson-for-education-sector-deakin-university/.
Engelbart, D. C. (1962). Augmenting human intellect: a conceptual framework. Summary Report, Stanford Research Institute, on Contract AF 49(638)-1024, 1-134.
Forbus, K. D. (2016). Software social organisms: implications for measuring AI progress. AI Magazine, 37(1), 85-90.
IBM, (2014). Codename: Watson Teacher Advisor. Corporate Responsibility Report, 2014, Available at: http://www.ibm.com/ibm/responsibility/2014/communities/education-in-communities.html.
Jones, B. F. (2005). The burden of knowledge and the ‘death of the renaissance man’: is innovation getting harder? NBER Working Paper, no. 11360.
Kelly III, J. E. & Hamm, S. (2013). Smart machines: IBM’s Watson and the era of cognitive computing. New York: Columbia University Press.
Lenat, D. B. (2016). WWTS (what would Turing say?). AI Magazine, 37(1), 97-101.
Li, Y. (2008). Dedicated e-reading devices: the state of the art and the challenges. FIS2303: Design of Electronic Text, 1(1), 1-7.
Maglio, P. P., Vargo, S. L., Casewell, N. & Spohrer, J. (2009). The service system is the basic abstraction service science. Information Systems and e-Business Management, 7(4), 395-406.
Rainie, L., Zickuhr, K., Purcell, K., Madden, M. & Brenner, J. (2012). The rise of e-reading. Washington DC: Pew Research Center’s Internet & American Life Project.
Simon, H. A. (1997). Administrative behavior: a study of decision-making processes in administrative organizations. New York: The Free Press.
Smith, S. (2014). EDUCAUSE 2014: What IBM’s Watson could bring to higher education. Available at: http://www.edtechmagazine.com/higher/article/2014/10/educause-2014-what-ibm-s-watson-could-bring-higher-education.
Spohrer, J. & Banavar, G. (2015). Cognition as a service: an industry perspective. AI Magazine, 36(4), 71-86.
Spohrer, J. (2015). From cognitive computing to wise (or wisdom) computing: a service science perspective. AAAS Annual Meeting, San Jose, CA USA. February 15, 2015. Available at: http://www.slideshare.net/spohrer/wise-computing-20150215-v3.
Spohrer, J. (2016). Innovation for jobs with cognitive assistants: a service science perspective. In Disrupting Unemployment (Ed. Nordfors, Cerf and Senges), Missouri, USA: Ewing Marion Kauffman Foundation.
Spohrer, J., Bassano, C., Piciocchi, P. & Siddike, M. A. K. (2017). What makes a system smart? wise? Advances in The Human Side of Service Engineering, 27-31.
Spohrer, J., Giuiusa, A., Demirkan, H. & Ing, D. (2013). Service science: reframing progress with universities. Systems Research and Behavioral Science, 30(5), 561-569.

Downloads

Published

28-12-2016

How to Cite

Siddike, M. A. K., & Kohda, Y. (2016). AN EVOLVING SCHOLARLY SERVICE SYSTEM: A NEW HORIZON OF PEOPLE AND MACHINE INTERACTION. Journal of Technology and Operations Management, 11(2), 1–14. https://doi.org/10.32890/jtom2016.11.2.1