Vol. 21 No. 1 (2026): Journal of Technology and Operations Management (JTOM)

Articles

• IT, DIGITAL PLATFORMS, AND ORGANIZATIONAL CAPABILITIES IN ENHANCING LIBRARY AGILITY: EVIDENCE FROM INDONESIAN ACADEMIC AND PUBLIC LIBRARIES

  Andi Asari, Mad Khir Johari Abdullah Sani, Haslinda Husaini

  1-14

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• BENCHMARKING FRAMEWORK FOR PRODUCTIVITY FRONTIER FIRMS IN THE MALAYSIAN ELECTRICAL AND ELECTRONICS INDUSTRY

  Wan Rohaida Wan Husain, Noorihsan Mohamad, Gairuzazmi Mat Ghani

  15-33

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• A DESCRIPTIVE ANALYSIS OF UNDERGRADUATE STUDENTS’ CONTINUANCE INTENTION TOWARD CHATGPT USE IN MALAYSIAN HIGHER EDUCATION

  Muhammad Naqif Md Fared, Wan Hussain Wan Ishak, Fadhilah Mat Yamin

  34-45

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• ERGONOMIC RISK ASSESSMENT IN AN OFFICE ENVIRONMENT USING THE CORNELL MUSCULOSKELETAL DISCOMFORT QUESTIONNAIRE (CMDQ) AND RAPID OFFICE STRAIN ASSESSMENT (ROSA)

  Flora Charlie, Ezrin Hani Sukadarin, Salwa Mahmood, Mirta Widia

  46-54

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• UNDERSTANDING MILITARY DRIVING BEHAVIOUR: A SCIENTOMETRIC AND SCOPING REVIEW OF GLOBAL RESEARCH TRENDS AND GAPS

  Elias Md Radzi, Mohd Azril Ismail, Abdul Khabir Rahmat

  55-75

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• BEYOND THE CV: MULTI-CRITERIA DECISION MODELING FOR STRATEGIC INTERNSHIP SELECTION

  Siti Syahirah Umanah, Ahmad Taufik Nursal, Azim Azuan Osman, Khairunnisa Abdul Aziz, Nurul Ashykin Abd Aziz

  76-92

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• UNDERSTANDING MALAYSIAN FISHERMEN’S READINESS TO PAY FOR PROTECTION AND INDEMNITY INSURANCE: A REVIEW OF MARITIME AND FISHERIES RISK MANAGEMENT

  Lai Chuah, Adel Gohari, Jun Wei Ooi, Yee Hua Leong, Yan Li Pua, Nor Hasni Osman, Arife Tugsan Isiacik Colak

  93-116

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