HIGHWAY MAINTENANCE MANAGEMENT: A REVIEW OF SOME PRACTICES IN MALAYSIA
DOI:
https://doi.org/10.32890/jtom0.0.0.9488Keywords:
Highway maintenance management, qualitative approachAbstract
Highway maintenance is becoming a very popular topic in recent years. The relationship between the growth of the nation and welfare of the society has highlighted the importance of the subject. Without the proper maintenance system, highways can rapidly tumble into depreciation which in the end will affect the highways patron in term of vehicle operation, time, reliability and safety. With the alarming number of accidents happened due to highway condition, the effectiveness of the highway maintenance management system in Malaysia has raised a concerned. A study conducted to address this issue with related government agencies, highway operators and highway personnel using qualitative approach.
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References
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Ansell, M., Holmes, M., Evans, R., Pasquire, C., & Price, A. (2009). Delivering Best Value in Highway Major Maintenance Scheme: Case Study. Construction Engineering and Management, Vol. 135, No. 4, 235-245.
Bhattacherjee, A. (2012). Social Science Research: Principles, Methods, and Practices. University of South Florida.
British Standard (3811). (1964). Maintenance Management Terms in Terotechnology. United Kingdom.
Chang Albitres, C., Krugler, P., & Smith, R. (2005). A Knowledge Approach Oriented to Improve Strategic Decision in Pavement Management Practices. 1st Annual-university Symposium of Infrastructure Management. Ontario, Canada: Waterloo.
Chassiakos, A. P., Panagolia, C., & Theodorakopoulos, D. D. (2005). Development of Decision-Support System for Managing Highway Safety. Journal of Transportation Engineering (Vol. 131,No. 5), 364-373.
Cresswell, J. W. (2007). Qualitative inquiry and research design: Choosing among 5 approaches (2nd ed). Thousand Oaks, CA: Sage Publications Inc.
Dekker, R. (1996). Application of maintenance optimization model: a review. Reliability Engineering and System Safety, Vol. 51, 229-240.
Dhillon, B. (2002). Engineering Maintenance: A Modern Approach. New York, NY: CRC Press.
Dodge, P. R. (2011). Managing school behavior: a qualitative case study. A dissertation submitted to the graduate faculty in partial fulfillment of the requirements for the degree of Doctor of Philosophy. Graduate Theses and Dissertations . Graduate School, Iowa State University: Digital Repository @ Iowa State University.
Douglas, J. D. (1985). Creative Interviewing. Beverly Hills, CA: Sage.
Fallah, S., Rahmandad, H., Triantis, K., & De-la-garza, J. (2010). Optimizing Highway Maintenance Operation: Dynamic Consideration. System Dynamic Review, Vol. 26, No. 3, 216-238.
Fontana, A., & Frey, J. H. (1994). Interviewing: The Art of Science. In N. K. Denzin, & Y. S. Lincoln, The Handbook of Qualitative Research (pp. 361-376). Thousand Oaks: Sage Publications.
Fraser, K., Hvolby, H.-H., & Tseng, T.-L. (. (2015). Maintenance management models: a study of the published literature to identify empirical evidence. International Journal of Quality & Reliability Management, Vol. 32 Iss 6, 635-664.
French, S. (2009). Action research for practising managers. Journal of Management Development, Vol. 28, No. 3, 187-204.
Gandhare, B. S., & Akarte, M. (2012). Maintenance Strategy Selection. Ninth AIMS International Conference on Management, 1330-1336.
Gendreau, M., & Soriano, P. (1998). Airport Pavement Management System: An Appraisal of Existing Methodologies. Transportation Research Part A: Policy and Practice, Vol. 32, No. 3, 197-214.
Geraerds, W. (1985). The cost of downtime for maintenance: preliminary considerations. Maintenance Management International, 5, 13-21.
Hannabuss, S. (1996). Research interviews. New Library World, Volume 97 • Number 1129, 22–30.
Harun, M. H. (2009). Highway Maintenance Management: A Case Study at Projek Lebuhraya Utara Selatan.
Institute of Maintenance Management Education. (2013, July 21). Definition and Types of Maintenance. Delhi, India.
Kaplan, B., & Maxwell, J. A. (2006). Qualitative Research Methods for Evaluating Computer Information Systems. In J. G. Anderson, & C. Aydin, Evaluating the Organizational Impact of Health Care Information Systems (pp. 30-55). Springer Science & Business .
Khaira, A., & Jain, A. K. (2012). An Optimized Decision for Opportunistic Maintenance or Event-Driven Maintenance of Industrial System. International Journal of Scientific & Engineering Research, Volume 3, Issue 6, June-2012, 1-5.
Kumar, U., Galar, D., Parida, A., Stenstro¨m, C., & Berges, L. (2013). Maintenance performance metrics: a state-of-the-art review. Journal of Quality in Maintenance Engineering, Vol. 19 No. 3, 233-277.
Lin, L., Ambani, S., & Jun, N. (2009). Plant-level maintenance decision support system for throughput improvement. International Journal of Production Research, Vol. 47 No. 4, 7047-7061.
Lingkaran Trans Kota Sdn Bhd. (2014). http://www.litrak.com.my/. Retrieved January 1, 2016, from http://www.litrak.com.my/?page_id=312
Mack, N., Woodsong, C., MacQueen, K. M., Guest, G., & Namey, E. (2005). Qualitative Research Methods: A Data Collector's Field Guide. North Carolina: Family Health International.
Mahdi, B., Hossein, B., & Taha, H. (2010). Selecting optimum maintenance strategy by fuzzy interactive linear assignment method. International Journal ofQuality and Reliability Management, 991-1016.
Margaret, R. R., & Paul, J. L. (2015). Applied Qualitative Research Design. New York: The Guilford Press.
Marshall, B., Cardon, P., Poddar, A., & Fontenot, R. (2013). Does Sample Size Matter In Qualitative Research?: A Review of Qualitative Interviews. The Journal of Computer Information Systems; Fall 2013; 54, 1, 11-22.
Maw, A. A., Nakamura, F., & Okamura, T. (2007). A Study on Highway Project Procurement Through Evaluation of Alternative Public-Private Partnership Approaches . Proceedings of the Eastern Asia Society for Transportation Studies, Vol.6. Japan: Eastern Asia Society for Transportation Studies.
Maxwell, J. (1996). Qualitative Research Design:An Interactive Approach. Thousand Oaks, CA: Sage Publications.
Merriam, S. B. (2002). Qualitative research in practice - examples for discussion and analysis. San Francisco, CA: Jossey-Bass.
Merriam, S. B. (2002). Qualitative research in practice - examples for discussion and analysis. San Francisco, CA: Jossey-Bass.
Miles, D., & Syagga, P. (1987). Building Maintenance: A Management Manual. Intermediate Technology Publications.
Ministry of Transport. (2014). Pelan Keselamatan Jalan Raya Malaysia 2014-2020. Putrajaya: Jabatan Keselamatan Jalan Raya.
Mohamed, N. W. (2010). Road Maintenance Management System: A Study at Public Work Department. A project report submitted in fulfilment of the requirement for the award of the degree of Master of Science Master of Science (Construction Management) . Faculty of Civil Engineering, University of Technology Malaysia .
O’Brien, R. (2001). An Overview of the Methodological Approach of Action Research. Retrieved from http://www.web.ca/~robrien/papers/arfinal.html
Pintelon, L., & Parodi-Herz, A. (2008). Maintenance: An Evolutionary Perspective. In K. A. Kobbacy, & D. N. Murthy, Complex System Maintenance Handbook (pp. 21-48). London: Springer.
PLUS. (2014). PLUS - A Member of UEM. Retrieved January 10, 2015, from http://www.plus.com.my/: http://www.plus.com.my/index.php?option=com_content&view=article&id=145&Itemid=158
Qingfeng, W., L.Wenbin, Z., Y.Jianfeng, & Y.Quingbin. (2011). Development and Application of Equipment Maintenance and Safety Integrity Management System. Journal of Loss Prevention in the Process Industries, Vol. 24, 321-332.
Qu, S. Q., & Dumay, J. (2011). The qualitative research interview. Qualitative Research in Accounting & Management, Vol. 8 No. 3, 238-264.
Rowley, J. (2012). Conducting research interviews. Management Research Review, Vol. 35 Iss 3/4, 260 - 271.
Schokry, A. (2010). Introduction to Maintenance. Islamic University of Gaza, Palestine.
Sharaf, E. A., & Youssef, M. A. (2001). A Two Fold Optimization System for Highway Maintenance Fund Allocation. 5th International Conference on Managing Pavements.
Sinha, P. (2015). Reliability Paper: Towards higher maintenance effectiveness - Integrating maintenance management with reliability engineering. International Journal of Quality & Reliability Management Vol. 32 No. 7, 754-762.
The Chartered Institution of Highways & Transportation. (2012, November 21). Sixty Years of Highway Maintenance. Retrieved Januari 1, 2016, from http://www.ciht.org.uk/: http://www.ciht.org.uk/download.cfm/docid/7A6FEA4C-784B-4201-A06C230E28358559.
The Levin Firm. (2014, October 27). Can I sue after an accident caused by poor road design or maintenance? Retrieved January 1, 2016, from http://www.levininjuryfirm.com/: http://www.levininjuryfirm.com/can-sue-accident-caused-poor-road-design-maintenance/
Velmurugan, R., & Dhingra, T. (2015). Maintenance strategy selection and its impact in maintenance function: A conceptual framework. International Journal of Operations & Production Management, Vol. 35 No. 12, 1622-1661.
Wang, l., Chu, J., & Wu, J. (2007). Selection of optimum maintenance strategies based on a fuzzy analytical hierarchy process. International Journal of Production Economics, Vol. 107, 151-163.
Yin, R. K. (1989). Case Study Research. Newbury Park, CA: Sage Publications Inc.
Zaim, S., Turkyılmaz, A., Acar, M. F., Al-Turki, U., & Demirel, O. F. (2013). Maintenance Strategy Selection: A Case Study. Journal of Quality in Maintenance Engineering, January 2013.
Ansell, M., Holmes, M., Evans, R., Pasquire, C., & Price, A. (2009). Delivering Best Value in Highway Major Maintenance Scheme: Case Study. Construction Engineering and Management, Vol. 135, No. 4, 235-245.
Bhattacherjee, A. (2012). Social Science Research: Principles, Methods, and Practices. University of South Florida.
British Standard (3811). (1964). Maintenance Management Terms in Terotechnology. United Kingdom.
Chang Albitres, C., Krugler, P., & Smith, R. (2005). A Knowledge Approach Oriented to Improve Strategic Decision in Pavement Management Practices. 1st Annual-university Symposium of Infrastructure Management. Ontario, Canada: Waterloo.
Chassiakos, A. P., Panagolia, C., & Theodorakopoulos, D. D. (2005). Development of Decision-Support System for Managing Highway Safety. Journal of Transportation Engineering (Vol. 131,No. 5), 364-373.
Cresswell, J. W. (2007). Qualitative inquiry and research design: Choosing among 5 approaches (2nd ed). Thousand Oaks, CA: Sage Publications Inc.
Dekker, R. (1996). Application of maintenance optimization model: a review. Reliability Engineering and System Safety, Vol. 51, 229-240.
Dhillon, B. (2002). Engineering Maintenance: A Modern Approach. New York, NY: CRC Press.
Dodge, P. R. (2011). Managing school behavior: a qualitative case study. A dissertation submitted to the graduate faculty in partial fulfillment of the requirements for the degree of Doctor of Philosophy. Graduate Theses and Dissertations . Graduate School, Iowa State University: Digital Repository @ Iowa State University.
Douglas, J. D. (1985). Creative Interviewing. Beverly Hills, CA: Sage.
Fallah, S., Rahmandad, H., Triantis, K., & De-la-garza, J. (2010). Optimizing Highway Maintenance Operation: Dynamic Consideration. System Dynamic Review, Vol. 26, No. 3, 216-238.
Fontana, A., & Frey, J. H. (1994). Interviewing: The Art of Science. In N. K. Denzin, & Y. S. Lincoln, The Handbook of Qualitative Research (pp. 361-376). Thousand Oaks: Sage Publications.
Fraser, K., Hvolby, H.-H., & Tseng, T.-L. (. (2015). Maintenance management models: a study of the published literature to identify empirical evidence. International Journal of Quality & Reliability Management, Vol. 32 Iss 6, 635-664.
French, S. (2009). Action research for practising managers. Journal of Management Development, Vol. 28, No. 3, 187-204.
Gandhare, B. S., & Akarte, M. (2012). Maintenance Strategy Selection. Ninth AIMS International Conference on Management, 1330-1336.
Gendreau, M., & Soriano, P. (1998). Airport Pavement Management System: An Appraisal of Existing Methodologies. Transportation Research Part A: Policy and Practice, Vol. 32, No. 3, 197-214.
Geraerds, W. (1985). The cost of downtime for maintenance: preliminary considerations. Maintenance Management International, 5, 13-21.
Hannabuss, S. (1996). Research interviews. New Library World, Volume 97 • Number 1129, 22–30.
Harun, M. H. (2009). Highway Maintenance Management: A Case Study at Projek Lebuhraya Utara Selatan.
Institute of Maintenance Management Education. (2013, July 21). Definition and Types of Maintenance. Delhi, India.
Kaplan, B., & Maxwell, J. A. (2006). Qualitative Research Methods for Evaluating Computer Information Systems. In J. G. Anderson, & C. Aydin, Evaluating the Organizational Impact of Health Care Information Systems (pp. 30-55). Springer Science & Business .
Khaira, A., & Jain, A. K. (2012). An Optimized Decision for Opportunistic Maintenance or Event-Driven Maintenance of Industrial System. International Journal of Scientific & Engineering Research, Volume 3, Issue 6, June-2012, 1-5.
Kumar, U., Galar, D., Parida, A., Stenstro¨m, C., & Berges, L. (2013). Maintenance performance metrics: a state-of-the-art review. Journal of Quality in Maintenance Engineering, Vol. 19 No. 3, 233-277.
Lin, L., Ambani, S., & Jun, N. (2009). Plant-level maintenance decision support system for throughput improvement. International Journal of Production Research, Vol. 47 No. 4, 7047-7061.
Lingkaran Trans Kota Sdn Bhd. (2014). http://www.litrak.com.my/. Retrieved January 1, 2016, from http://www.litrak.com.my/?page_id=312
Mack, N., Woodsong, C., MacQueen, K. M., Guest, G., & Namey, E. (2005). Qualitative Research Methods: A Data Collector's Field Guide. North Carolina: Family Health International.
Mahdi, B., Hossein, B., & Taha, H. (2010). Selecting optimum maintenance strategy by fuzzy interactive linear assignment method. International Journal ofQuality and Reliability Management, 991-1016.
Margaret, R. R., & Paul, J. L. (2015). Applied Qualitative Research Design. New York: The Guilford Press.
Marshall, B., Cardon, P., Poddar, A., & Fontenot, R. (2013). Does Sample Size Matter In Qualitative Research?: A Review of Qualitative Interviews. The Journal of Computer Information Systems; Fall 2013; 54, 1, 11-22.
Maw, A. A., Nakamura, F., & Okamura, T. (2007). A Study on Highway Project Procurement Through Evaluation of Alternative Public-Private Partnership Approaches . Proceedings of the Eastern Asia Society for Transportation Studies, Vol.6. Japan: Eastern Asia Society for Transportation Studies.
Maxwell, J. (1996). Qualitative Research Design:An Interactive Approach. Thousand Oaks, CA: Sage Publications.
Merriam, S. B. (2002). Qualitative research in practice - examples for discussion and analysis. San Francisco, CA: Jossey-Bass.
Merriam, S. B. (2002). Qualitative research in practice - examples for discussion and analysis. San Francisco, CA: Jossey-Bass.
Miles, D., & Syagga, P. (1987). Building Maintenance: A Management Manual. Intermediate Technology Publications.
Ministry of Transport. (2014). Pelan Keselamatan Jalan Raya Malaysia 2014-2020. Putrajaya: Jabatan Keselamatan Jalan Raya.
Mohamed, N. W. (2010). Road Maintenance Management System: A Study at Public Work Department. A project report submitted in fulfilment of the requirement for the award of the degree of Master of Science Master of Science (Construction Management) . Faculty of Civil Engineering, University of Technology Malaysia .
O’Brien, R. (2001). An Overview of the Methodological Approach of Action Research. Retrieved from http://www.web.ca/~robrien/papers/arfinal.html
Pintelon, L., & Parodi-Herz, A. (2008). Maintenance: An Evolutionary Perspective. In K. A. Kobbacy, & D. N. Murthy, Complex System Maintenance Handbook (pp. 21-48). London: Springer.
PLUS. (2014). PLUS - A Member of UEM. Retrieved January 10, 2015, from http://www.plus.com.my/: http://www.plus.com.my/index.php?option=com_content&view=article&id=145&Itemid=158
Qingfeng, W., L.Wenbin, Z., Y.Jianfeng, & Y.Quingbin. (2011). Development and Application of Equipment Maintenance and Safety Integrity Management System. Journal of Loss Prevention in the Process Industries, Vol. 24, 321-332.
Qu, S. Q., & Dumay, J. (2011). The qualitative research interview. Qualitative Research in Accounting & Management, Vol. 8 No. 3, 238-264.
Rowley, J. (2012). Conducting research interviews. Management Research Review, Vol. 35 Iss 3/4, 260 - 271.
Schokry, A. (2010). Introduction to Maintenance. Islamic University of Gaza, Palestine.
Sharaf, E. A., & Youssef, M. A. (2001). A Two Fold Optimization System for Highway Maintenance Fund Allocation. 5th International Conference on Managing Pavements.
Sinha, P. (2015). Reliability Paper: Towards higher maintenance effectiveness - Integrating maintenance management with reliability engineering. International Journal of Quality & Reliability Management Vol. 32 No. 7, 754-762.
The Chartered Institution of Highways & Transportation. (2012, November 21). Sixty Years of Highway Maintenance. Retrieved Januari 1, 2016, from http://www.ciht.org.uk/: http://www.ciht.org.uk/download.cfm/docid/7A6FEA4C-784B-4201-A06C230E28358559.
The Levin Firm. (2014, October 27). Can I sue after an accident caused by poor road design or maintenance? Retrieved January 1, 2016, from http://www.levininjuryfirm.com/: http://www.levininjuryfirm.com/can-sue-accident-caused-poor-road-design-maintenance/
Velmurugan, R., & Dhingra, T. (2015). Maintenance strategy selection and its impact in maintenance function: A conceptual framework. International Journal of Operations & Production Management, Vol. 35 No. 12, 1622-1661.
Wang, l., Chu, J., & Wu, J. (2007). Selection of optimum maintenance strategies based on a fuzzy analytical hierarchy process. International Journal of Production Economics, Vol. 107, 151-163.
Yin, R. K. (1989). Case Study Research. Newbury Park, CA: Sage Publications Inc.
Zaim, S., Turkyılmaz, A., Acar, M. F., Al-Turki, U., & Demirel, O. F. (2013). Maintenance Strategy Selection: A Case Study. Journal of Quality in Maintenance Engineering, January 2013.
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Published
28-05-2017
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Ghani, A., Mad Lazim, H., Lamsali, H., & Salleh, M. N. (2017). HIGHWAY MAINTENANCE MANAGEMENT: A REVIEW OF SOME PRACTICES IN MALAYSIA. Journal of Technology and Operations Management, 49–58. https://doi.org/10.32890/jtom0.0.0.9488
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