Research Article Published 31 July 2022

Empirical Review of Business Challenges and Opportunities from the COVID-19 Pandemic

How to Cite

How to Cite

Younas , A., & Md Kassim, A. A. (2022). Empirical Review of Business Challenges and Opportunities from the COVID-19 Pandemic. Journal of Business Management and Accounting, 12(2), 63-79. https://doi.org/10.32890/jbma2022.12.2.4
Afshan Younas
Arab Open University, Oman
Aza Azlina Md Kassim
Management and Science University, Malaysia
Citations
2
OpenAlex, highest of the sources checked
Reads
864
Abstract + full text
Downloads
676 +1
PDF and XML
Percentile
89th
By citations, works of the same year

Article

The SARS-CoV-2 coronavirus which causes the Covid-19 disease led to the most significant change in the world order over the past century, destabilizing the world’s economy, businesses and communities, among others. Covid-19 has generated great uncertainty, and dramatically affected various industries, especially the service sector. This paper highlights the challenges and opportunities posed by the Covid-19 pandemic in terms of the role of businesses to ensure sustainability and safeguarding society. Based on empirical reviews, this study suggests that the pandemic has resulted in many business and economic challenges which include unemployment, low consumption of goods and services, financial distress, unethical business practices, mental distress, heavy business losses and business discontinuity. At the same time, the Covid-19 pandemic has created an opportunity for businesses in terms of enhance sustainability environment, enhanced voluntary CSR initiatives, shifting towards digital transformation and viable alternative business models. This study concludes that businesses must actively make use of opportunities to overcome or minimize the challenges of Covid-19.

Opportunities challenges corporate social responsibility pandemic

Metrics & impact

Citations by source

Harvested 08-09-2026

Counts differ by index because each source crawls a different corpus. Crossref counts only registered reference lists; Google Scholar includes theses, preprints and grey literature.

OpenAlex
2
Open corpus, updated daily View →
OpenCitations
0
Open references only View →
Crossref
0
Deposited reference lists only View →
Scopus
0 Not indexed
Indexed titles only View →
Google Scholar
Publishes no citation count that can be read automatically.
Includes theses and preprints Search →
Dimensions
Publishes no citation count that can be read automatically.
Includes policy documents Search →

Citations over time

New citations recorded in each year, as reported by OpenAlex.

1
1
0
0
2023 2024 2025 2026

Reads & downloads

Abstract views 864
PDF downloads 676
XML downloads 0
Full-text HTML 0
Counted under COUNTER Release 5 rules; known robots excluded.

Attention beyond citation

Citation percentile 89th
Field-weighted citation impact 0.45
Works this article cites 49

From OpenAlex. A field-weighted impact of 1.00 is the world average for work of the same field, type and year. No Altmetric key is configured, so news, policy and social attention are not shown.

Identifiers

References

References 51
Deposited to Crossref with the article DOI
  1. Abbas, J., Wang, D., Su, Z., & Ziapour, A. (2021). The role of social media in the advent of COVID-19 pandemic: Crisis management, mental health challenges and implications. Risk Management and Healthcare Policy, 14, 1917-1928.
  2. Aguinis, H., Villamor, I., & Gabriel, K. P. (2020). Understanding employee responses to COVID-19: A behavioral corporate social responsibility perspective. Management Research: Journal of the Iberoamerican Academy of Management, 18(4), 421-438.
  3. Al-Abrrow, H., Al-Maatoq, M., Alharbi, R. K., Alnoor, A., Abdullah, H. O., Abbas, S., & Khattak, Z. Z. (2021). Understanding employees’ responses to the COVID-19 pandemic: The attractiveness of healthcare jobs. Global Business and Organizational Excellence, 40(2), 19-33.
  4. Albergotti, R., & Siddiqui, F. (2020). Ford and GM are undertaking a Warlike Effort to Produce Ventilators. It May Fall Short and Come Too Late. Washington Post.
  5. Banerjee, D., & Rai, M. (2020). Social isolation in Covid-19: The impact of loneliness. International Journal of Social Psychiatry, 66(6), 525-527.
  6. Baniasad, M., Mofrad, M. G., Bahmanabadi, B., & Jamshidi, S. (2021). COVID-19 in Asia: Transmission factors, re-opening policies, and vaccination simulation. Environmental Research, 202, 111-127.
  7. Barouki, R., Kogevinas, M., Audouze, K., Belesova, K., Bergman, A., Birnbaum, L., & HERA-COVID-19 working group. (2021). The COVID-19 pandemic and global environmental change: Emerging research needs. Environment International, 146(1), 106-117.
  8. Blustein, D. L., Duffy, R., Ferreira, J. A., Cohen-Scali, V., Cinamon, R. G., & Allan, B. A. (2020). Unemployment in the time of COVID-19: A research agenda. Journal of Vocational Behavior, 119(1), 103-114.
  9. Boissay, F., & Rungcharoenkitkul, P. (2020). Macroeconomic Effects of Covid-19: An Early Review. Report No. 7. Bank for International Settlements.
  10. Brodeur, A., Gray, D., Islam, A., & Bhuiyan, S. (2021). A literature review of the economics of COVID-19. Journal of Economic Surveys, 35(4), 1007-1044.
  11. Broekhoven, H. V., Alm E., Tuominen T., Hellman A., & Dziworski W. (2006). Actuarial Reflections on Pandemic Risk and its Consequences. Oxford: Europe Actuarial Consultative Group.
  12. Burdekin, R. C. (2021). Death and the stock market: International evidence from the Spanish Flu. Applied Economics Letters, 28(17), 1512-1520.
  13. Calabrò, A., Frank, H., Minichilli, A., & Suess-Reyes, J. (2021). Business families in times of crises: The backbone of family firm resilience and continuity. Journal of Family Business Strategy, 12(2), 104-114.
  14. Carlsson-Szlezak, P., Reeves, M., & Swartz, P. (2020). What coronavirus could mean for the global economy. Harvard Business Review, 3(10), 1-10.
  15. Charters, E., & Heitman, K. (2021). How epidemics end. Centaurus, 63(1), 210-224.
  16. Chen, J. A., Zhang, E., & Liu, C. H. (2020). Potential impact of COVID-19–related racial discrimination on the health of Asian Americans. American Journal of Public Health, 110(11), 1624-1627.
  17. Chen, J., Huang, J., Su, W., Štreimikienė, D., & Baležentis, T. (2021). The challenges of COVID-19 control policies for sustainable development of business: Evidence from service industries. Technology in Society, 66, 101-126.
  18. Coccia, M. (2021). The relation between length of lockdown, numbers of infected people and deaths of Covid-19, and economic growth of countries. Science of the Total Environment, 775, 145-158.
  19. Colizzi, M., Sironi, E., Antonini, F., Ciceri, M. L., Bovo, C., & Zoccante, L. (2020). Psychosocial and behavioral impact of COVID-19 in autism spectrum disorder: An online parent survey. Brain Sciences, 10(6), 341.
  20. D’Auria, G., & De Smet, A. (2020). Leadership in a crisis: Responding to the coronavirus outbreak and future challenges. Psychology, 22(2), 273-287.
  21. Dirani, K. M., Abadi, M., Alizadeh, A., Barhate, B., Garza, R. C., Gunasekara, N., Ibrahim G & Majzun, Z. (2020). Leadership competencies and the essential role of HRD in times of crisis: A response to Covid-19 pandemic. Human Resource Development International, 23(4), 380-394.
  22. Dwivedi, M. K., & Kumar, V. (2021). Impact of lockdown and CSR activities undertaken by the corporates during COVID-19 in India. International Journal of Indian Culture and Business Management, 22(4), 558-589.
  23. El-Chaarani, H. (2021). COVID-19: Problems, challenges and business opportunities. Journal of Contemporary Research in Business Administration and Economic Sciences, 1(1), 135-149.
  24. Engidaw, A. E. (2022). Small businesses and their challenges during COVID-19 pandemic in developing countries: The case of Ethiopia. Journal of Innovation and Entrepreneurship, 11(1), 1-14.
  25. Eubank, S., Eckstrand, I., Lewis, B., Venkatramanan, S., Marathe, M., & Barrett, C. L. (2020). Commentary on Ferguson, et al.: Impact of non-pharmaceutical interventions (NPIs) to reduce COVID-19 mortality and healthcare demand. Bulletin of Mathematical Biology, 82(4), 1-7.
  26. Euronews (2020). COVID-19: World economy in 2020 to suffer worst year since 1930s Great Depression, says IMF. Euronews Online.
  27. Falk, A., Benda, A., Falk, P., Steffen, S., Wallace, Z., & Høeg, T. B. (2021). COVID-19 cases and transmission in 17 K–12 schools: Wood County, Wisconsin, August 31–November 29, 2020. Morbidity and Mortality Weekly Report, 70(4), 136-148.
  28. Forsythe, E., Kahn, L. B., Lange, F., & Wiczer, D. (2020). Labor demand in the time of COVID-19: Evidence from vacancy postings and UI claims. Journal of Public Economics, 189, 104238.
  29. Gafni, N. (2020). COVID-19: How companies can support society. In World Economic Forum.
  30. Galindo-Martín, M. Á., Castaño-Martínez, M. S., & Méndez-Picazo, M. T. (2021). Effects of the pandemic crisis on entrepreneurship and sustainable development. Journal of Business Research, 137, 345-353.
  31. Gourinchas, P. O., Kalemli-Özcan, Ş., Penciakova, V., & Sander, N. (2021). COVID-19 and small-and medium-sized enterprises: A 2021 “time bomb”?. AEA Papers and Proceedings, 111, 282-826.
  32. Hassan, A. (2020). Businesses Corporate Social Responsibility (CSR) Duties Towards Communities in the Covid-19 crisiS | EAUC. Eauc.Org.Uk. https://www.eauc.org.uk/7017
  33. He, H., & Harris, L. (2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of Business Research, 116, 176-182.
  34. Hite, L. M., & McDonald, K. S. (2020). Careers after COVID-19: Challenges and changes. Human Resource Development International, 23(4), 427-437.
  35. Huang, H., & Liu, S. Q. (2020). “Donate to help combat COVID-19!” How typeface affects the effectiveness of CSR marketing?. International Journal of Contemporary Hospitality Management, 32(10), 3315-3333.
  36. Ibrahim, I. (2021). Factors effecting employees retention in the Malaysian manufacturing industry during the pandemic Covid-19: The mediating role of job satisfaction. Asian Journal of Research in Business and Management, 3(3), 24-39.
  37. Javed, B., Sarwer, A., Soto, E. B., & Mashwani, Z. U. R. (2020). The coronavirus (COVID-19) pandemic’s impact on mental health. The International Journal of Health Planning and Management, 35(5), 993-996.
  38. Jingyi, L., Lim, B., Pazim, K. H., & Furuoka, F. (2021). Covid-19 pandemic’s impact on the labour market in ASEAN countries. AEI-Insights: An International Journal of Asia-Europe Relations, 7(1), 59-76.
  39. Krishnakumar, A., & Verma, S. (2021). Understanding domestic violence in India during COVID-19: A routine activity approach. Asian Journal of Criminology, 16(1), 19-35.
  40. Lahiri, S., & Sinha, M. (2021). A study of the socio-economic implications of the COVID-19 pandemic. Australasian Accounting, Business and Finance Journal, 15(1), 51-69.
  41. Li, Y., Liang, M., Yin, X., Liu, X., Hao, M., Hu, Z., Wang Y & Jin, L. (2021). COVID-19 epidemic outside China: 34 founders and exponential growth. Journal of Investigative Medicine, 69(1), 52-55.
  42. Marom, S., & Lussier, R. N. (2020). Corporate social responsibility during the coronavirus pandemic: An interim overview. Business and Economic Research, 10(2), 250-269.
  43. Praveena, S. M., & Aris, A. Z. (2021). The impacts of COVID-19 on the environmental sustainability: A perspective from the Southeast Asian region. Environmental Science and Pollution Research, 28(45), 63829-63836.
  44. Qiu, W., Rutherford, S., Mao, A., & Chu, C. (2017). The pandemic and its impacts. Health, Culture and Society, 9, 1-11.
  45. Ratten, V. (2020). Coronavirus (covid-19) and entrepreneurship: Changing life and work landscape. Journal of Small Business & Entrepreneurship, 32(5), 503-516.
  46. Silchenko, K., & Visconti, L. M. (2021). Facemask: From pandemic to marketplace iconicity. Consumption Markets & Culture, 1-24.
  47. Tian, S., Hu, N., Lou, J., Chen, K., Kang, X., Xiang, Z.,... & Zhang, J. (2020). Characteristics of COVID-19 infection in Beijing. Journal of Infection, 80(4), 401-406.
  48. Tronvoll, B., Sklyar, A., Sörhammar, D., & Kowalkowski, C. (2020). Transformational shifts through digital servitization. Industrial Marketing Management, 89, 293-305.
  49. Udell, J. Ahalt, K. & Armas, J. (2020), DOJ Launches COVID-19-related Fraud and Price Gouging Cases. Law.Com,
  50. van Dalen, H. P., & Henkens, K. (2020). The COVID-19 pandemic: Lessons for financially fragile and aging societies. Work, Aging and Retirement, 6(4), 229-232.
  51. Xiang, S., Rasool, S., Hang, Y., Javid, K., Javed, T., & Artene, A. E. (2021). The effect of COVID-19 pandemic on service sector sustainability and growth. Frontiers in Psychology, 12(1), 633-652.

Most read articles by the same author(s)