Research Article Published 15 November 2020

The Relationship between Strategic Knowledge Management Processes and Social Innovation

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How to Cite

Jali, M. N., Deraman, R., Shauri, N. A. A., Samsudin, S., Ghapar, F. A., & Khairuddin, K. S. (2020). The Relationship between Strategic Knowledge Management Processes and Social Innovation. Journal of Business Management and Accounting, 10(2), 1-13. https://doi.org/10.32890/jbma2020.10.2.1
Muhamad Nizam Jali
Kolej Universiti Poly-Tech MARA (KUPTM), Kuala Lumpur, Malaysia
Rosmawati Deraman
Kolej Universiti Poly-Tech MARA (KUPTM), Kuala Lumpur, Malaysia
Noor Azura Ahmad Shauri
Kolej Universiti Poly-Tech MARA (KUPTM), Kuala Lumpur, Malaysia
Suzany Samsudin
Kolej Universiti Poly-Tech MARA (KUPTM), Kuala Lumpur, Malaysia
Farha Abdol Ghapar
Kolej Universiti Poly-Tech MARA (KUPTM), Kuala Lumpur, Malaysia
Khairun Syafiza Khairuddin
SEGi College, Penang, Malaysia
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Abstract

Social Innovation has been considered as the main policy agenda in various developed countries throughout the world. Social Innovation is said to make a massive contribution to the social, economic and technological progress of nations. Therefore, it addresses critical issues, among which are poor economic growth, massive unemployment, poor social health, poor living conditions, poor education systems and poor technological advancement. The aim of this paper is to present an empirical insight on the impact of social innovation on strategic knowledge management processes i.e. knowledge creation, knowledge transfers and knowledge application. The main data for this study was collected through survey questionnaires via personally administered and email from 200 project leaders of Majlis Amanah Rakyat (MARA) education institutionsindustry-community partnership project. The data were collected from December 2018 till December 2019. The data was analyzed using SPSS version 19. The findings indicate a significant positive relationship between strategic knowledge management processes i.e. knowledge creation, knowledge transfer and knowledge application and social innovation.

Keywords
Social innovation knowledge creation knowledge transfer knowledge application

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