Examining Transmedia Character Engagement: Malaysian Audiences’ Connections with Tony Stark, Phil Coulson and Matt Murdock in the Marvel Cinematic Universe

Authors

  • Muhammad Qayyum Abdul Halim School of Creative Management and Performing Arts, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia
  • Ahmad Hisham Zainal Abidin School of Creative Management and Performing Arts, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia
  • Adzrool Idzwan Ismail School of Creative Management and Performing Arts, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia

DOI:

https://doi.org/10.32890/jcisc2025.4.9

Keywords:

Transmedia Storytelling, Character Engagement, Marvel cinematic, Parasocial Interaction, Audience Engagement

Abstract

This study explores character engagement among Malaysian fans of the Marvel Cinematic Universe (MCU), focusing on three central transmedia figures: Tony Stark, Phil Coulson, and Matt Murdock. Construct from theories of transmedia storytelling, parasocial interaction (PSI), and character identification, the research investigates how audiences emotionally, cognitively, and behaviorally connect with characters across platforms. Employing a quantitative survey design, data were collected from 300 respondent of MCU fans in Malaysia. Using a validated instrument measuring four dimensions of character engagement namely interest in, knowledge of, identification with, and interaction with. The findings revealed that Tony Stark character obtain the highest level of engagement (M = 4.75), followed by Phil Coulson and Matt Murdock (both M = 4.60), with all three scores falling within the “high engagement” range. The study attributes Stark’s dominance to his complex moral value, emotional depth, and consistent presence across multiple media formats, which contribute to strong parasocial relationships. Results underscore the importance of cultural context in shaping character value and also highlighting how Malaysian audiences align with characters that display both vulnerability and heroic transformation. This research contributes to the growing body of knowledge on transmedia fandom and character driven engagement in Southeast Asia. Future research should consider a broader range of characters, qualitative research design and cross-cultural comparisons to further explore the evolving nature of global media consumption.

References

Amirulloh, R. and Zikri, M. (2019). Researching elt 4.0 and transmediality: fostering transliterate reading through transmedia storytelling. Kne Social Sciences. https://doi.org/10.18502/kss.v3i19.4888

Canalès, A. (2020). Transmedia, translation and adaptation: parallel universes or complex system?. TTR Traduction Terminologie Rédaction, 33(1), 55-78. https://doi.org/10.7202/1071148ar

Ecenbarger, C. (2016). Comic books, video games, and transmedia storytelling. International Journal of Gaming and Computer-Mediated Simulations, 8(2), 34-42. https://doi.org/10.4018/ijgcms.2016040103

Fraenkal J. R, Wallen N. E. and Hyun H. H (2012). How to Design and Evaluate Research in Education, McGrew-Hill.

Heilemann, M., Soderlund, P., Kehoe, P., & Brecht, M. (2017). A transmedia storytelling intervention with interactive elements to benefit latinas’ mental health: feasibility, acceptability, and efficacy. Jmir Mental Health, 4(4), e47. https://doi.org/10.2196/mental.8571

Hovious, A., Shinas, V., & Harper, I. (2018). Supporting student agency with transmedia. Proceedings of the Association for Information Science and Technology, 55(1), 828-829. https://doi.org/10.1002/pra2.2018.14505501134

Jenkins, H. (2006). Convergence Culture: Where old and new media collide. New York University Press. https://doi.org/10.1177/0894439307306088

Kustritz, A. (2021). Transmediating difference: fictional filter bubbles and transmedia storytelling. Convergence the International Journal of Research Into New Media Technologies, 28(3), 699-713. https://doi.org/10.1177/13548565211029724

Nagy, P., Mawasi, A., Eustice, K., Cook-Davis, A., Finn, E., & Wylie, R. (2022). Increasing learners' self-efficacy beliefs and curiosity through a frankenstein-themed transmedia storytelling experience. British Journal of Educational Technology, 53(6), 1626-1644. https://doi.org/10.1111/bjet.13202

Ocvirk, P. (2024). Utilizing digital media to build transmedia narratives for children. https://doi.org/10.32920/26052616.v1

Pastor-Sánchez, J. and Pérez, T. (2018). A conceptual model for an owl ontology to represent the knowledge of transmedia storytelling., 511-520. https://doi.org/10.5771/9783956504211-

Plessis, C. (2018). Prosumer engagement through story-making in transmedia branding. International Journal of Cultural Studies, 22(1), 175-192. https://doi.org/10.1177/1367877917750445

Quiring, T. (2016). Transmedating nest: building a habitat for ecological storymaking. https://doi.org/10.31274/sciencecommunication-180809-12

Rosendo, N. (2016). Character-centred transmedia narratives. sherlock holmes in the 21st century. Artnodes, (18). https://doi.org/10.7238/a.v0i18.3046

Schiller, M. (2018). 6. transmedia storytelling., 97-108. https://doi.org/10.1515/9789048537082-

Scolari, C. (2013). Lostology: transmedia storytelling and expansion/compression strategies. Semiotica, 2013(195), 45-68. https://doi.org/10.1515/sem-2013-0038

Scott, S. (2017). Modeling the marvel everyfan: agent coulson and/as transmedia fan culture. Palabra Clave, 20(4), 1042-1072. https://doi.org/10.5294/pacla.2017.20.4.8

Tazijan, F., Mat, N., Rusli, R., & Ramli, N. (2023). Transmedia reading and generation z’s social attitudes., 132, 516-525. https://doi.org/10.15405/epsbs.2023.11.02.40

Velasco, A., Matsumoto, M., Santos, S., & Lacasa, P. (2024). Digitalization of cultural industries: evidence from the official spider-man movie tiktok account. Convergence the International Journal of Research Into New Media Technologies. https://doi.org/10.1177/13548565241253904

Walsh, C. (2022). Borders of masculinity: the hero's journey in the marvel cinematic universe. Digital Literature Review, 9, 101-111. https://doi.org/10.33043/dlr.9.1.101-111

Published

31-10-2025

How to Cite

Abdul Halim, M. Q., Zainal Abidin, A. H., & Ismail, A. I. (2025). Examining Transmedia Character Engagement: Malaysian Audiences’ Connections with Tony Stark, Phil Coulson and Matt Murdock in the Marvel Cinematic Universe. Journal of Creative Industry and Sustainable Culture, 4, 132-143. https://doi.org/10.32890/jcisc2025.4.9

Research impact

Harvested 2026-09-08
0 citations recorded so far

Counts differ between services because each indexes a different body of literature. None of them is the whole picture.

Identifiers DOI 10.32890/jcisc2025.4.9 OpenAlex W7118396951

Most read articles by the same author(s)