Analisis Faktor Peringkat Kedua Terhadap Prinsip-Prinsip Pengurusan Kualiti

Authors

  • Lim Kong Teong Kolej Perniagaan Universiti Utara Malaysia, Malaysia
  • Tang Swee Mei Kolej Perniagaan Universiti Utara Malaysia, Malaysia

DOI:

https://doi.org/10.32890/ijms2008.15.1.8

Keywords:

TQM, prinsip-prinsip pengurusan kualiti, pendidikan

Abstract

Kajian empirikal ini menggunakan analisis faktor peringkat kedua, untuk menguji sama ada set prinsip-prinsip pengurusan kualiti yang disintesiskan daripada falsafah guru kualiti serta kerangka anugerah kualiti dan system pengurusan kualiti, secara bersama dapat membentuk satu faktor peringkat lebih tinggi yang boleh dinamakan “TQMâ€. Atur cara komputer LISREL 8 (Jöreskog & Sörbom, 1993) telah digunakan untuk menganggar dan menilai kebagusuaian model faktor peringkat kedua yang dikemukakan dengan menggunakan data tinjauan yang diperoleh daripada jabatan pendidikan yang dipilih secara rawak daripada sepuluh buah universiti awam tempatan di Malaysia. Keputusan analisis menunjukkan kesesuaian yang boleh diterima antara model kajian dengan data, dan menyokong kewujudan perhubungan peringkat kedua di antara prinsip-prinsip pengurusan kualiti.

 

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Published

26-06-2008

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Harvested 2026-09-08
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Identifiers DOI 10.32890/ijms2008.15.1.8 OpenAlex W6998675911

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