OVERVIEW – ISSUES AND CHALLENGES FOR FREIGHT LOGISTICS INDUSTRY IN MALAYSIA

  • Kim Yoke Ong Department of Operations and Management Information Systems Faculty of Business and Accountancy, University Malaya Kuala Lumpur, Malaysia
  • Suhaiza Zailani Department of Operations and Management Information Systems Faculty of Business and Accountancy, University Malaya Kuala Lumpur, Malaysia
  • Kanagi Kanapathy Department of Operations and Management Information Systems Faculty of Business and Accountancy, University Malaya Kuala Lumpur, Malaysia

Abstract

In Malaysia, majority of the freight logistics companies has placed priority in enhancing their operational performances and its sustainable competitiveness. Ten (10) preliminary face-to-face interviews have been conducted. The informants have been selected based on the researcher’s network using the snowballing techniques. The purpose of this paper intents to review the issues and challenges faced by freight logistics companies in Malaysia: Logistics Performance Index, Container Deposits Payment, Freight Logistics Workforce and Employment Compensation, Logistic Social Responsibility. The researchers have conveyed these 4 issues and challenges influencing the freight logistics operational performances in Malaysia. The freight logistics risks management model has provided a base for the future researcher in examining the relevant relationships empirically.

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Published
2020-12-29
How to Cite
ONG, Kim Yoke; ZAILANI, Suhaiza; KANAPATHY, Kanagi. OVERVIEW – ISSUES AND CHALLENGES FOR FREIGHT LOGISTICS INDUSTRY IN MALAYSIA. Journal of Technology and Operations Management, [S.l.], v. 15, n. 2, p. 1-11, dec. 2020. ISSN 2590-4175. Available at: <http://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2020.15.2.1>. Date accessed: 15 apr. 2021. doi: https://doi.org/10.32890/jtom2020.15.2.1.