THE SIGNIFICANCE OF LEADERSHIP SUPPORT TOWARDS EFFECTIVE CONTRACT MANAGEMENT
Keywords:Leadership Support, Effective Contract Management, Royal Malaysian Navy
This study examines the role of leadership support in contract management within the Ministry of Defence, focusing on the asset and equipment maintenance crucial for national security. It aims to assess the current level of leadership support among Supply & Secretariate Officers in the Royal Malaysian Navy and their understanding of its importance. By addressing this gap, this study intends to improve contract management practices for enhanced national security within the ministry. A quantitative survey was used to obtain data through stratified random sampling. The survey was initiated in April 2022 and lasted five months. The questionnaires were distributed to the Supply & Secretariate Officers who handle the asset and equipment maintenance contract of the Ministry of Defence. A total of 206 questionnaires were distributed through electronic means, such as email and WhatsApp. Out of 206 questionnaires, only 204 has been analysed as the other two were not complete. The results revealed that leadership commitment significantly improves contract-related activities. When top executives prioritize contract management, it creates a corporate environment in which rules are followed, responsibility is clear, and employees are more diligent. This commitment leads organizations to allocate resources, set clear contract guidelines, and invest in advanced contract technology, making contract management more efficient. In summary, leadership commitment fosters a culture of excellence in contract management, emphasizing the importance of contracts, compliance, and attention to detail, ultimately improving overall operational efficiency.
How to Cite
Copyright (c) 2024 Journal of Technology and Operations Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
The Journal of Technology and Operation Management (JTOM) has taken all reasonable measures to ensure that material contained in this website is the original work of the author(s). However, the Journal gives no warranty and accepts no responsibility for the accuracy or the completeness of the material; no reliance should be made by any user on the material. The user should check with the authors for confirmation. Articles published in the Journal of Technology and Operation Management (JTOM) do not represent the views held by the editors and members of the editorial board. Authors are responsible for all aspects of their articles except the editorial screen design.