Adoption and Use of E-Procurement: A Case Study in HM Sdn. Bhd.
How to Cite
How to Cite
Article
The adoption and usage rate of electronic-procurement (eP) in Malaysia has been relatively slow since the beginning of eP implementation. This highlights the need to understand the inhibitor factors of eP adoption and usage among suppliers in Malaysia. This study examined the adoption and use of eP by the HM Sdn. Bhd. construction company (HM), and its contribution to the Management Information System (MIS) planning strategy in the organisation. An in-depth case study approach was employed in this study. The respondents consisted of 21 individuals from middle and top management levels of HM using purposive sampling procedure. The data were collected via interview and analysed using narrative analysis method. The finding of this study highlighted that complexity and compatibility are the key inhibitor factors in the adoption and use of eP among middle management and top management in the company. Failure to maximise eP advantages can reduce the competitiveness of HM in the market. Furthermore, the management had spent a huge investment to make the eP system become reality.
Metrics & impact
Citations by source
Harvested 15-09-2026Counts differ by index because each source crawls a different corpus. Crossref counts only registered reference lists; Google Scholar includes theses, preprints and grey literature.
Reads & downloads
Attention beyond citation
From OpenAlex. A field-weighted impact of 1.00 is the world average for work of the same field, type and year. No Altmetric key is configured, so news, policy and social attention are not shown.
References
-
Al-Hudhaif, S. & Alkubeyyer, A. (2011). E-commerce adoption factors in Saudi Arabia, International Journal of Business and Management, 6(9), 122-133.
-
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies, Government Information Quarterly, 27(2010), 264-271.
-
Beulen, E. (2009). The contribution of the global service provider’s Human Resources Information System (HRIS) to staff retention in emerging markets Comparing Issues and implications in six developing countries, Information Technology and People, 22(3), 270-288.
-
Calipinar, H., & Soysal, M. (2012). E-procurement: A case study about the health sector in Turkey, International Journal of Business and Social Science, 3(7), 232-244.
-
Carayannis, E. G., & Popescu, D. (2005), Profiling a methodology for economic growth and convergence: learning from the EU e-procurement experience for central and eastern European countries. Technovation, 25, 1-14.
-
Chaffey, D. (2015). Digital business and e-commerce management: Strategy, Implementation and Practice (6th ed.). Harlow: Pearson Education Limited.
-
Colesca, S. E., & Dobrica, L, (2008). Adoption and use of E-Government Services: The Case of Romania. Journal of Applied Research and Technology, 6(3), 204-217.
-
Commerce Dot Com (CDC). (2010). ePerolehan Directory: Sumber informasi premier urusan perolehan kerajaan dan panduan pendaftaran Kementerian Kewangan. Edisi 2009/2010.
-
Drucker, P. (2000). Knowledge work. Executive Excellence, 17(4), 11-12
-
Elliot, R. K. (1992). Commentary on the Third Wave Breaks on the Shores of Accounting. Accounting Horizons, June, 61-85.
-
Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly, 19(2), 213-236
-
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: An empirical study of small and medium US businesses. Information and Management, 42(1), 197-216.
-
Grover, V. (1993), An empirically derived model for the adoption of customer-based interorganisational systems, Decision Sciences, 24(3), 603-639.
-
Ifinedo, P. (2011). An empirical analysis of factors influencing internet/e-business technologies adoption by SMEs in Canada. International Journal of Information Technology and Decision Making, 10(4), 731–766.
-
Kaliannian, M., & Awang, H. (2010). Adoption and Use of E-Government Services: A case study on E-Procurement in Malaysia. WSEAS Transactions on Business and Economic, 1(7), January 2010
-
Ketikidis, P. H., Kontogeorgis, A., Stalidis, G., & Kaggelides, K. (2010). Applying e-Procurement system in the healthcare: The EPOS paradigm, International Journal of Systems Science, 41(3), 281-299.
-
Khalid, S., Ahmad, S., & Irshad, M. Z. (2011). E-procurement in the organisational performance: Business case of export based textile industry, Interdisciplinary Journal of Contemporary Research in Business, 3(1), 494-502.
-
Liu, Q., Sun, S. X., Wang, H., & Zhao, J. (2011). A multi agent-based system for e-procurement exception management. Knowledge based systems, 24, 49-57.
-
Malek, A., & Nik Kamariah, N. M. (2011). Modelling the antecedents of Internet banking service adoption (IBSA) in Jordan: A Structural Equation Modelling (SEM) approach. Journal of Internet Banking and Commerce, 16(1), 1-15.
-
MAMPU (2010), Electronic Government Blueprint for Implementation, Kuala Lumpur: Malaysian Administrative Modernisation and Management Planning Unit.
-
Mills-Senn, P. (2012). e-Procurement: from buy in to buying the right strategies help ensure institutions and employees with purchasing power – realise all the benefits of e-Procurement solutions, University Business.com, April, 46-49.
-
Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192-222.
-
Norzaidi, M. D., Chong, S. C., Murali, R., & Intan Salwani, M. (2007), Intranet usage and manager’s performance in the port industry. Industrial Management and Data Systems, 107(8), 1227-50.
-
Panda, P., & Sahu, G. P. (2011). eProcurement implementation: Comparative study of governments of Andra Pradesh and Chhattisgarh. Journal of Supply Chain Management, 6(2), 3467.
-
Premkumar, G., & Roberts, M. (1999). Adoption of new information technologies in rural small businesses. OMEGA, the International Journal of Management Science, 27(4), 467-484.
-
Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). New York, New York: Free Press.
-
Saeed, K., & Abdinnour-Helm, S. (2008). Examining the effects of information system characteristics and perceived usefulness on post adoption usage of information systems. Information and Management, 45(6).
-
Soares-Aguiar, A., & Palma-dos-Reis, A. (2008). Why do firms adopt e-procurement systems? Using logistic regression to empirically test a conceptual model, IEEE Transactions on Engineering Management, 55(1), 120-133.
-
Teo, T. S. H., Lin, S. L., & Lai, K. H. (2009). Adopters and Non adopters of e-Procurement in Singapore: An Empirical Study. Omega, 37, 972-987.
-
Walker, H., & Harland, C. (2008). E-procurement in the United Nations: influences, issues and impact International, Journal of Operations and Production Management, 28(9), 831-857.
-
Wei, H., & Wang, E. T. G. (2010). The strategic value of supply chain visibility: increasing the ability to reconfigure, European Journal of Information System, 19, 238-249.
-
Yin, R. (1994). Case study research: Design and methods (2nd ed.). Thousand Oaks, CA: Sage Publishing.
-
Yin, R. (2013). Case study research: Design and methods (5th ed.). Thousand Oaks, CA: Sage Publishing.