Organisational Commitment in Malaysian Public Sector

Authors

  • Sharifah Noraida Syed Zainal Abidin Faculty of Management & Economics Universiti Malaysia Terengganu, Malaysia
  • Mohd Shaladdin Muda Faculty of Management & Economics Universiti Malaysia Terengganu, Malaysia
  • Fauziah Abu Hasan Faculty of Management & Economics Universiti Malaysia Terengganu, Malaysia
  • Ahmad Munir Salleh@Embat Faculty of Management & Economics Universiti Malaysia Terengganu, Malaysia

DOI:

https://doi.org/10.32890/ijms2010.17.1.7

Keywords:

Organisational commitment, empowerment, job characteristics, organisational communication

Abstract

This paper describes a research project that aims to determine the level of civil servants’ organisational commitment and the factors associated with it. The instruments used to measure organisational commitment, empowerment, job characteristics, and organisational communication were adapted from Allen and Meyer (1990), Spreitzer (1995), Hackman and Oldham (1975), and Downs and Hazen (1977). The findings demonstrated that civil servants appeared to have a higher level of affective commitment with mean value of 3.88 compared to continuance 3.58 and normative commitment 2.92. The study also found that civil servants were psychologically empowered in the department with mean value of 3.71, had experienced a variable opportunity in job with mean 3.51 and were reported to be satisfied with the existing communication in the department with mean value of 3.68. Research findings also showed that there is a correlation between organisational commitment (affective, continuance, and normative commitment) with empowerment, job characteristics, and organisational communication variables. The stepwise regression exhibited that empowerment variable is the most dominant predictor of civil servants’ organisational commitment. Meanwhile, organisational communication variable appeared to be the most significant factor to influence civil servants’ affective commitment. Civil servants with continuance commitment were found to be best predicted by empowerment variable. Finally, civil servants with normative commitment tend to be mostly influenced by job characteristics variable.

 

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Published

30-06-2010

Issue

Vol. 17 No. 1 (2010): International Journal of Management Studies (IJMS) Vol. 17, No.1 June 2010

Section

Articles

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Identifiers DOI 10.32890/ijms2010.17.1.7

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