Exploring the importance of emotional intelligence on servant leadership practices: Aqualitative analysis.

Abstract

This study explores the importance of emotional intelligence in servant leadership practices within educational settings, focusing on how emotional intelligence influences leadership behaviour, decisionmaking, and fostering a supportive school culture. Using a qualitative case study design, the study examines the lived experiences of primary school teachers in Kota Tinggi, Johor, to understand the intersection between emotional intelligence and servant leadership. Data were collected through semistructured interview and document analysis, allowing for a comprehensive exploration of the participants' perspectives and practices. Thematic analysis revealed that emotional intelligence significantly enhances servant leadership by promoting empathy, effective communication, and ethical decision-making. Leaders with high emotional intelligence were found to prioritize the needs of teachers and students, foster collaboration, and build trust within their communities. This research contributes to the existing body of knowledge by demonstrating how emotional intelligence supports the core principles of servant leadership, offering practical implications for leadership development programs in educational institutions. By emphasizing emotional awareness and empathy, the findings underscore the importance of cultivating emotional intelligence to improve leadership effectiveness and school outcomes.