Strategic Application Portfolio in SMEs*

Authors

  • Zulkhairi Md. Dahalin School of Information Technology Universiti Utara Malaysia, Malaysia

DOI:

https://doi.org/10.32890/mmj2002.6.1

Abstract

This paper discusses the state of a small and medium enterprise's (SME) information needs in terms of its strategic application portfolio. Specifically, it examines the strategic information requirements of a manufacturing SME with the aim of understanding the application strategy needed to formulate the firm's IT adoption so that lessons could he learnt from such technology innovation. A case study approach was chosen in which information requirements of the firm were investigated. Analysis was done to examine the evidence of potential applications strategic to the .firm 's business mission, goals and functional requirements. Major deliverables include an enterprise-wide data model representing a high-level overview of the firm's information requirements, a business area classification, and portfolios of applications categorized according to strategic, operational, potential and support using the classical McFarlan and McKenney Strategic Importance Matrix.

 

Downloads

Download data is not yet available.

References

Abdul Aziz Latif, Mohd. Khan, Moha Asri and

Juhari Ali (2000). “Support System for Small and Medium Entrepreneurs in Malaysia”, Asian Small Business Review 3(1), Oct., 167-180. Brancheau J.C., Janz, B.D. and Wetherbe, J.C. (1996).“Key Issues in Information Systems Management: 1994-1995 SIM Delphi Re-sults”, MIS Quarterly, 20(2), June, 225-242.

Brancheau, J.C. and Brown, C.V.(1993). “The Management of End-User Computing: Status and Directions”, ACM Computing Survey, 25(4), 437-482.

Cavaye, A.L.M. (1996).“Case Study Research: A Multi-Faceted Research Approach for IS”, Information Systems Journal, 6, 227-242.

Claver, E., Gonzalez, R. and Llopis, J. (2000). “An Analysis of Research in Information Sys-tems (1981—1997), Information & Manage-ment 37(4), 181-195.

Dahalin, Z. and Golder, PA. (1998).” Information Technology Adoption and End-User Comput-ing Survey: Preliminary Results”. Division of Electronic Engineering & Computer Science, Aston University, February 1998. (unpublished).

Doukidis, G.I., Lybereas, P. and Galliers, R.D. (1996).”Information Systems Planning in Small Business: A Stages of Growth Analy-sis”, Journal of Systems Software, 33(2), 189-201.

DTI (1995). Small Firm in Britain Report 1995, Department of Trade and Industry, London, HMSO Publications.

Hale, A.J. and Cragg, PB. (1996). “Measuring Stra tegic Alignment in Small Firms”, Information Systems Conference of New Zealand 30-31 Oct. 1996, Massey University, 127-135.

Hodge, S. (2001). “The SME/SMIs”.IT Malaysia Annual Roundup 2001”, 11-18.

Lai, V.S. (1997). “Critical Factor of ISDN Imple-mentation: An Exploratory Study”, Jnforma-tion & Management, 33(2), 87-97.

Lees, J.D. (1987). “Successful Development of Small Business Information Systems”, Jour-nal of Systems Management, 38(9), 32-39.

Martin, J. (1986).Information Engineering: Volume 1.Savant Institute Publication, Carnforth, Lancashire, England.

Mason,J. (1996). Qualitative Researching.London, SAGE Publications, Inc.

McFarlan, F.W. and McKenney, J.L. (1983). Corporate Information Systems Management, Illinios, Irwin Inc.

Montazemi, A.R. (1988). “Factors Affecting In-formation Satisfaction in the Context of the Small Business Environment”, MIS Quar-terly, 12(2), 239-256. Palvia, P.C., Rajagopalan, B., Kumar, A. and

Kumar, N. (1996). “Key Information Systems Issues: An Analysis of MIS Publications”, Malaysian Management Journal 6 (1&2), 1-15 (2002) Information Processing & Management, 32(3), 345-355. Westhead, P., Wright, M. and Ucbasaran, D.

Pollard, C.E. and Hayne, S.C. (1998). “The Chang- (2002). “International Market Selection Strat-ing Face of Information System Issues in egies Selected by ‘micro’ and ‘small’ firms”. Small Firms”, Jnternational Small Business OMEGA The International Journal of Man-Journal, 16 (3), 70-87. agement Science 30(1), 51-68.

Yin, RK. (1994). Case Study Research: Design and Methods (2nd. ed.), London, SAGE Publica-tions, Inc.,

Raymond, L. (1985). “Organizational Character-istics and MIS Success in the Context of Small Business”, MIS Quarterly, 9(1), 37-52.

Remenyi, D. and Williams, B. (1996). “The Na-ture of Research: Qualitative or Quanti-tative, Narrative or Paradigmatic?”, In-formation Systems Journal, 6, 131-146. ” APPENDIX 1 Organization Structure of the Firm Managing Director Director GM Sales & Manager Development Marketing |: Contracts //mmj.uum.edu.my Productionr| | Industrial H | Machine QA ae Engineer Press -———_ 3 | Shop Idi Press Contracts enera QA Welding Shop | |Co-ordinator| |Purchasing Auditor Tool - Room [ Packaging & Despatch http Malaysian Management Journal 6 (1&2), 1-15 (2002) //mmj.uum.edu.my http

Downloads

Published

01-12-2002

How to Cite

Md. Dahalin, Z. (2002). Strategic Application Portfolio in SMEs*. Malaysian Management Journal, 6(1&2), 1-15. https://doi.org/10.32890/mmj2002.6.1

Research impact

Harvested 2026-09-07
0 citations recorded so far

Counts differ between services because each indexes a different body of literature. None of them is the whole picture.

Identifiers DOI 10.32890/mmj2002.6.1