The Effect of the Success Information Technologyon the Quality of Working Life of the Staff in Industrial Organizations in Iran

Authors

  • Hassan Forati Department of Management Payam Noor University Tehran, Iran, Islamic Republic of

DOI:

https://doi.org/10.32890/mmj2015.19.1

Keywords:

Information technology, success of information system success, employee’s attitude to IT, perceived usefulness, quality of working life

Abstract

We examined the influence of the success of Information Technology (IT) on the Quality of Working Life (QWL). We first explored the success dimensions of IT/IS and also dimension of QWL. Then, we proposed a new model – managing IT for improving QWL model - to explain and predict the influence of IT’s success on employees’ QWL. Drawing on the previous literature, and the results of a series of case studies, the managing of IT to improve the QWL model, integrates several sets of factors that are influencing the improvement of QWL: organizational factors; quality of IT; employees’ attitudes to IT; employees’ use of IT; perceived usefulness of IT and QWL. These sets of factors are drawn from well-established frameworks (IS’s implementation, IS’s success and TAM models). Results from a survey involving 299 IT users in semnan province (Iran) indicate that a positive relationship exists between IT’s success and QWL. The analysis provided strong support for the model, with 15 of 17 hypotheses which are supported. Path analysis was also used to test the research model. The study used theoretical and empirical evidence to propose a model and then validate it by using quantitative data from industrial organizations in Semnan. Finally the model was validated by path analysis.

 

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Published

01-12-2015

Issue

Vol. 19 (2015): Malaysian Management Journal (MMJ) Vol. 19, 2015

Section

Articles

How to Cite

Forati, H. (2015). The Effect of the Success Information Technologyon the Quality of Working Life of the Staff in Industrial Organizations in Iran. Malaysian Management Journal, 19, 1-24. https://doi.org/10.32890/mmj2015.19.1

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Harvested 2026-09-07
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Identifiers DOI 10.32890/mmj2015.19.1