The Effectiveness of Work Stress Coping Strategies: An Analysis of Probit Model
AbstractThis study finds that the work stress levels that are faced by ICT personnel range from mild to moderate. The estimated probit model finds that there is personality differentiation in the effectiveness of stress coping strategies. The significant and effective coping strategy is â€œseeking treatmentâ€. The â€œescape from situationâ€ coping strategy is found to be significant but ineffective. Thus, it is recommended that in alleviating work stress, â€œseeking treatmentâ€ is the best strategy. It is found that the high risk group that have higher work stress are non-Malays, married, field of specialization of accounting/business/ economics, job status of junior management, and less than 2 years of services.