Developing Conceptual Governance Model for Collaborative Knowledge Management System in Public Sector Organisations

Authors

  • Azlina Ali Universiti Putra Malaysia, Malaysia
  • Rozi Nor Haizan Nor Universiti Putra Malaysia, Malaysia
  • Rusli Abdullah Universiti Putra Malaysia, Malaysia
  • Masrah Azrifah Azmi Murad Universiti Putra Malaysia, Malaysia

DOI:

https://doi.org/10.32890/jict2016.15.2.9

Keywords:

governance, knowledge management system, collaborative knowledge management system

Abstract

Nowadays most of the public sector organisations are implementing a knowledge management system (KMS) to assist the systematic creation and sharing of their knowledge resources. The recent technological needs, collaboration and cooperation among public sector organisations (PSO) serve a vital role in the development of knowledge management systems (KMS). However, in order to establish a successful and standardised collaborative KMS amongst Malaysian PSO (MPSO), proper governance needs to be in place. The aim of this study is to identify governance components for collaborative KMS (CKMS). Accordingly, the journal articles published within the period 1998-2013 were identified and analysed. The articles were sourced mainly from Knowledge Management Research & Practice, Science Direct, Emerald, MIS Quarterly, as well as from some other academic databases. Keywords used during the literature search were “governanceâ€, “knowledge management systemâ€, “collaborationâ€, “collaborative knowledge management systemâ€, “knowledge sharing†and “knowledge management governanceâ€. Moreover, expert opinion from the public sector expert teams and academic experts was also acquired from several consultation sessions to ensure that the components obtained from the readings meet the requirements of KMS collaborations. Based on the analysis and consultation, a conceptual model for governance of CKMS is constructed.

 

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Published

28-11-2016

Issue

Vol. 15 No. 2 (2016): Journal of Information and Communication Technology (JICT) Vol.15, No.2, December 2016

Section

Articles

How to Cite

Ali, A., Nor, R. N. H., Abdullah, R., & Azmi Murad, M. A. (2016). Developing Conceptual Governance Model for Collaborative Knowledge Management System in Public Sector Organisations. Journal of Information and Communication Technology, 15(2), 171-191. https://doi.org/10.32890/jict2016.15.2.9

Research impact

Harvested 2026-09-06
13 citations, from OpenAlex — the highest of the sources checked

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Identifiers DOI 10.32890/jict2016.15.2.9 OpenAlex W2801967931

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