Performance Evaluation and Indices of Cyber Caf㉠Business: A Factor Analytic Approach

Authors

  • Oluwadare Samuel Adebayo Department of Computer Science, Federal University of Technology, Nigeria

DOI:

https://doi.org/10.32890/jict2008.7.6

Keywords:

Performance evaluation, Indices, Cyber cafe, Factor analysis

Abstract

The advent of the World Wide Web has opened up a new vista of opportunities for investment in the Information Communication Technology (ICT) industry. In recent years, the cyber café business has attracted considerable investment, providing job opportunities for many people. On the other hand, it has also been observed that some hitherto vibrant cyber cafes are also closing down due to the fact that they could not break even. This study, is therefore, aimed at identifying the factors/indices that could enhance the performance of cyber cafes. A total of 250 users of cyber cafes in Akure, Ondo State, Nigeria were randomly selected and a structured questionnaire was administered on them. Data collected was analysed using factor analysis by principal component. The result revealed that four factors, namely quality of hardware, speed of processing, cost, and reliability of service are the major factors that influence users’ patronage. It is therefore recommended that investors and would-be-investors in the cyber cafe business should pay attention to these facors in order to enhance the success of their investment.

 

References

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Published

07-04-2008

Issue

Vol. 7 (2008): Journal of Information and Communication Technology (JICT) Vol. 7, 2008

Section

Articles

How to Cite

Adebayo, O. S. (2008). Performance Evaluation and Indices of Cyber Caf㉠Business: A Factor Analytic Approach. Journal of Information and Communication Technology, 7, 89-102. https://doi.org/10.32890/jict2008.7.6

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Identifiers DOI 10.32890/jict2008.7.6 OpenAlex W4401157033