ENHANCING ALUMNI EVENTS MANAGEMENT WITH DIGITAL TOOLS: DEVELOPMENT AND EVALUATION OF ALUMNI EVENTS MANAGEMENT SYSTEM

Abstract

The Alumni Events Management System was created to overcome the limitations of manual alum event management, where data is frequently stored in unstructured files, record-keeping is inefficient, and report generation is time-consuming and error-prone. Using a structured prototyping methodology, the system creates a centralised, secure, and user-friendly platform accessible via desktop and mobile devices. Staff administrators can manage events, register participants, update alum profiles, and generate automated reports, whereas alums can easily register, update their information, and view event details. A usability test with 30 participants, including alums and administrators, revealed high satisfaction with the system's usability, dependability, and ability to improve communication and administrative efficiency. The findings highlight the system's potential to increase alum engagement, reduce operational costs, and serve as a modern digital alternative to traditional paper-based processes, thereby contributing to long-term institutional development.