An Empirical Analysis of the Impact of Various Dimensions of Work-Life Balance on Organisational Commitment Among Service Sector Employees in India

Authors

  • Rincy V. Mathew Department of Business Administration Annamalai University, India
  • N. Panchanatham Department of Business Administration Annamalai University, India

DOI:

https://doi.org/10.32890/ijms2010.17.1.8

Abstract

The present study examined the relationships of the various facets of work-family balance with organisational commitment (OC) and its various dimensions among employees working in the service sector in India. Data were collected from 408 employees by means of questionnaires. Correlation and linear regression analysis of the collected data demonstrated that while one of the dimensions of work-life balance namely, work interferes with personal life (WIPL), acted as a significant negative predictor of OC, another dimension that is work enhancement/ personal enhancement (WE/PE) showed significant positive impact on OC. The third dimension, personal life interferes with work (PLIW) even though showed a negative correlation; the impact was generally not significant. The article concludes with the managerial implications of the study in service sector industries/institutions.

 

Downloads

Download data is not yet available.

References

Allen, N.J., & Meyer, J.P. (1990). The measurements and antecedents of affective, continuance and normative commitment to the organisation. Journal of Occupational Psychology, 63, 1-18.

Aryee, S., Srinivas, E.S., & Tan, H.H. (2005). Rhyms of life: Antecedents and outcomes of work family balance in employed parents. Journal of Applied Psychology, 90(1), 132-146. IJMS 17 (1), 129-147 (2010) 143

Barnett, R.C., & Hyde, J.S. (2001). Women, work and family: An expansionist theory. American Psychologist, 56, 781-796.

Becker, G.S. (1985). Human capital, effort and sexual division of labour. Journal of Labour Economics, 3, 35-58. www.ijms.uum.edu.my

Becker, G.S. (1991). A treatise on the family. Cambridge, MA: Hardward University Press.

Boles, J.S., Howard, W.G., & Donofrio, H.H. (2001). An investigation into the interrelationships of work family conflict, family-work conflict and work satisfaction. Journal of Managerial Issues, 13(3), 376-390.

Boyar, S.L., Macrtz, C.P. Jr. Pearson, A.W., & Keough, S. (2003). Work family conflict: A model linkages between work and family domain variables and turnover intentions. Journal of Managerial Issues, 15, 175-190.

Carmeli, A., & Freund, A. (2004). Work commitment, job satisfaction and job performance: An empirical investigation. International Journal of Organisation Theory and Behaviour, 7, 289-309.

Danes, S.M. (1998). Multiple roles, balance between work and leisure and satisfaction with level of living. Family and Consumer Sciences Research, 26(4), 401-416.

Duncan, S.F., & Goddard, H.W. (1993). Stressors and enhancers in the marital/family life of family professionals and their spouses. Family Relations, 42, 434-441.

Eagle, B.W., Miles, E.W., & Icenogle, M.L. (1997). Inter role conflicts and the permeability of work and family domains: Are there gender differences? Journal of Vocational Behaviour, 50, 168-184.

Fisher, G. (2001). Work/personal life balance: A construct development study (Unpublished Doctoral dissertation). Bowling Green State University Bowling Green, Ohio, USA.

Friedman, S.D., & Greenhaus, J.H. (2000). Work and family-allies or enemies? What happens when business professionals confront life choices. New York: Oxford University Press.

Frone, M.R., Russel, M., & Cooper, M.L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work family interface. Journal of Applied Psychology, 77, 65-78.

Gbadamosi, G. (2003). HRM and the commitment rhetoric: Challenges for Africa. Management Decisions, 41, 274-280.

Ghai, R.K. (2007). Quality of work life in J.K. Tyre: An empirical analysis. Annamalai Journal of Management, February 17-21.

Grandey, A.A., Cordeiro, B.L., & Crouter, A.C. (2005). A longitudinal and multisource test of work family conflict and job satisfaction relationship. Journal of Occupational and Organisational Psychology, 78, 305-323.

Greenblatt, E. (2002). Work/life balance: Wisdom or whining. Organisational Dynamics, 31(2), 177-193. 144 IJMS 17 (1), 129-147 (2010)

Greenhaus, J.H., & Beutell, N.J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88.

Greenhaus, J.H., & Powell, G.H. (2006). When work and family are allies: A theory of work family enrichment. Academy of Management Review, www.ijms.uum.edu.my 31(1), 72-92.

Greesa, A.L., Wellmana, J.A., & Laissiterb, G.D. (2009). Dispositional optimism and engagement: The moderating influence of goal prioritization. Journal of Personality and Social Psychology, 96, 913-932.

Gudmundson, A.J. (2003). Balancing work and family: Perspective of Australian dual-earner parents (Unpublished doctoral dissertation). School of Applied Psychology, Griffith University, Australia.

Gutek, B.A., Searle, S., & Kepa, L. (1991). Rational versus role explanations for work family conflict. Journal of Applied Psychology, 76, 560-568.

Hartog, N.D., Hoogh, A.H.B., & Keegan, A.E. (2007). The interactive effects of belongingness and Charisma on helping and compliance. Journal of Applied Psychology, 92, 1131-1139.

Harvey, M.G. (1985). The executive family: An overlooked variable in international assignments. Columbia Journal of World Business, 20, 84-93.

Haung, Y-H., Hammer, L.B., Neal, M.B., & Perrin, N.A. (2004). The relationship between work to family conflict: A longitudinal study. Journal of Family and Economic Issues, 25, 79-100.

Hyde, A.M., & Roy, R. (2006). Organisational commitment scale. Agra, India: National Psychological Corporation.

Jones, T.L., & Lathlean, J. (2008). Belongingness: A pre requisite for nursing student’s clinical learning. Nurse Education and Practice, 8, 103-111.

Karatepe, O.M., & Killic, H. (2007). Relationship of supervisor support and conflicts in the work-family interface with the selected job outcomes of frontline employees. Tourism Management, 28, 238-252.

Katz, D., & Kahn, R.L. (1978). The social psychology of organisations (2nd ed.). New York: Wiley.

Katzella, R.A. (1983). Improving quality of work life. American Psychologist, 38, 126.

Kinnier, R.T., Katz, E.C., & Berry, M.A. (1991). Successful resolution to the career versus family conflict. Journal of Counselling and Development, 69, 439-444.

Kossek, & Ozeki, C. (1998). Work family conflict policies and job life satisfaction relationship: A review and directions for organisational behaviour-human resources research. Journal of Applied Psychology, 83(2), 139-149.

Lawlera, E.E. (1982). Strategies for improving quality of work life. American Psychologist, 37, 486-493. IJMS 17 (1), 129-147 (2010) 145

Lok, P., & Crawford, J. (2004). The effect of organisational culture and leadership style on job satisfaction and organisational commitment. Journal of Management Development, 23, 321-338.

Marks, S.R., & McDermid, S.M. (1996). Multiple roles and the self: A theory www.ijms.uum.edu.my of role balance. Journal of Marriage and the Family, 61, 476-490.

Mathieu, J.E., & Zajac, D.M. (1990). A review and meta-analysis of the antecedents, correlates and consequence of organisational commitment. Psychological Bulletin, 108, 171-194.

Mayer, J.P., & Allen, N.J. (1984). Testing the side-bet theory of organisational commitment: Some methodological considerations. Journal of Applied Psychology, 69, 372-378.

Meyer, J.P., Allen, N.J., & Topolnytsky, L. (1998). Commitment in a changing world of work. Canadian Psychology, 39, 82-97.

Mowday, R.T., Porter, L.M., & Steers, R.M. (1982). Employee organisational linkages: The psychology of commitment, Absenteeism and Turnover, New York: Academic Press.

Namasivayam, K., & Mount, D.J. (2004). The relationship of work family conflicts and family-work conflict to job satisfaction. Journal of Hospitality and Tourism, 28, 242-250.

Namasivayam, K., & Zao, X. (2007). An investigation of the moderating effects of organisational commitment on the relationships between work family conflict and job satisfaction among hospitality employees in India. Tourism Management, 28, 1212-1223.

Nauman, E. (1993). Antecedents and consequences of satisfaction among expatriate managers. Group and Organisational management, 18, 153-187.

Netmeyer, R.G., Boles, J.S., & McMurrian, R. (1996). Development and validation of work family conflict and family-work conflict scales. Journal of Applied Psychology, 81, 400-410.

Payton-Miyazaki, M., & Brayfield, A.H. (1976). The good job and the good life: Retention of characteristics of employment to general well being. In. A.D. Biderman & T.F. Drusy (Eds.), Measuring Work Quality for Social Reporting, (10-5-150), Beverly Hills: Sage.

Poster, W.R., & Prasad, S. (2003). Work family relations in transnational perspective: A view from high-tech firms in India and United States. Social Problems, 52, 122-146.

Rice, R.W., Near, J.P., & Hunt, R.G. (1980). The job satisfaction/life satisfaction relationship: A review of empirical research. Basic and Applied Social Psychology, 1, 37-64.

Segerstrom, S.C., & Nes, L.S. (2006). When goals conflict but people prosper: The case of dispositional optimism. Journal of Research in Personality, 40, 675-693.

Shaffer, M.A., Harrison, D.A., Gilley, K.M., & Luk, D.M. (2001). Struggling for balance amid turbulence on international assignments: Work-family conflict, support and commitment. Journal of Management, 27, 99-121. 146 IJMS 17 (1), 129-147 (2010)

Shah, H., & Agarwal, S.P (2008). Educating India, Education Sector Report. Mumbai, India: Publisher Angel Broking pp. 84.

Sieber, S.D. (1974). Toward a theory of role accumulation. American Sociological Review, 39, 567-568. www.ijms.uum.edu.my

Taylor, M.S., Audia, G., & Gupta, A.K. (1996). The effect of lengthening job tenure on managers’ organisational commitment and turnover. Organization Science, 7, 632-648.

Tett, R.P., & Meyer, J.P. (1993). Job satisfaction, organisational commitment, turnover intention: Path analysis based on meta-analytic findings. Personal Psychology, 46, 259-293.

Vandenberg, R.J., & Lance, C.E. (1992). Examining the causal order of job satisfaction and organizational commitment. Journal of Management, 18, 153-167.

Wallace, J.E. (1995). Organisational and professional commitment in professional and non-professional organisations. Administrative Science Quarterly, 40, 228-225.

Wayne, J.H., Mussica, N., & Fleeson, W. (2002). Considering the role of personality in the work family experience: Relationships of the big five to work family conflict and facilitation. Journal of Vocational Behaviour, 64, 108-130.

Wright, T.A., & Corpanzano, R. (2007). Happy productive worker thesis revisited. Research in Personal Human Resource Management, 26, 269-307.

Yousef, D.A. (2001). Islamic work ethics: A moderator between organisational commitment and job satisfaction in cross cultural context. Personnel Review, 30, 152-165.

Zedeck, S. (1992). Exploring the domain of work and family concerns: In S. Zedeck (Ed.), Work, families, and organisations, (476) San Francisco: Jossey-Bass. IJMS 17 (1), 129-147 (2010) 147

Downloads

Published

30-06-2010

Issue

Vol. 17 No. 1 (2010): International Journal of Management Studies (IJMS) Vol. 17, No.1 June 2010

Section

Articles

Research impact

Harvested 2026-09-08
0 citations recorded so far

Counts differ between services because each indexes a different body of literature. None of them is the whole picture.

Identifiers DOI 10.32890/ijms2010.17.1.8