Channel Selection of Merchants in Commissioned Live-Streaming Commerce: Agent or Celebrity Anchors?
DOI:
https://doi.org/10.32890/ijms2026.33.1.7Keywords:
Live-streaming commerce, channel selection, agent anchor, celebrity anchor, Cournot modelAbstract
As an emerging e-commerce model, live-streaming commerce has attracted widespread attention from merchants. Since many merchants do not have their own anchors, they need to hire professional anchors, who are called commissioned live-streaming commerce. Merchants can choose either agent anchors or celebrity anchors, that is, a choice between two different live-streaming channels. Choosing celebrity anchors with large fan bases can crank up higher sales for merchants, but comes with higher commission expenses and potential competition from the anchors’ own brand products. Conversely, choosing agent anchors whose popularity is far less than that of celebrity anchors may still bring high profits, as these agents charge lower commissions. Inspired by this interesting phenomenon, the present study examines the challenges faced by merchants in live-streaming channel selection using commissioned live-streaming commerce. The study employs a Cournot model to investigate the issues at hand and analyze the impact of different factors on merchants' channel selection based on simulation. The results show that when the effort cost of a merchant choosing anchors is high and the merchant's brand image advantage is significant, the merchant is more inclined to choose agent anchors; otherwise, the inclination is to choose celebrity anchors. The findings provide support for the decision-making process of different parties involved in live-streaming commerce and thus, promote the sustainable development of the live-streaming commerce industry.
Downloads
References
Abid, M. F., Siddique, J., Gulzar, A., Dar, I. B., Mazhar, M., & Nadeem, M. U. (2024). The role of web store stimuli on customers' impulse buying behaviour through brand perception. International Journal of Management Studies (IJMS), 31(2), 431-468. https://doi.org/10.32890/ijms2024.31.2.3
Aggarwal, E., Misra, R., Mahajan, R., & Singh, A. B. (2025). Seeking self through fashion: How selfdetermination drives luxury apparel purchases in emerging economies. International Journal of Management Studies (IJMS), 32(1), 219-239. https://doi.org/10.32890/ijms2025.32.1.12
Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. Frontiers in Psychology, 13, 1015921. https://doi.org/10.3389/fpsyg.2022.1015921
Chen, H., Zhang, S., Shao, B., Gao, W., & Xu, Y. (2022). How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi. Internet Research, 32(1), 335-361. https://doi.org/10.1108/INTR-05-2020-0252
Chen, J. V., Su, B. C., & Widjaja, A. E. (2016). Facebook C2C social commerce: A study of online impulse buying. Decision Support Systems, 83, 57-69. https://doi.org/10.1016/j.dss.2015.12.008
Chen, X., Shen, J., & Wei, S. (2023). What reduces product uncertainty in live streaming e-commerce? From a signal consistency perspective. Journal of Retailing and Consumer Services, 74, 103441. https://doi.org/10.1016/j.jretconser.2023.103441
Cheng, Y., Xie, B., & An, K. (2023). Analysis of omni-channel evolution game strategy for e-commerce enterprises in the context of online and offline integration. Systems, 11(7), 321. https://doi.org/10.3390/systems11070321
Chernyak-Hai, L., & Rabenu, E. (2018). The new era workplace relationships: Is social exchange theory still relevant? Industrial and Organizational Psychology, 11(3), 456-481. https://doi.org/10.1017/iop.2018.5
Chiou, E. K., Lee, J. D., & Su, T. (2019). Negotiated and reciprocal exchange structures in human-agent cooperation. Computers in Human Behavior, 90, 288-297. https://doi.org/10.1016/j.chb. 2018.08.012
CITICS. (2019). Research of live streaming commerce industry. http://www.199it.com/archives/ 994058.html
Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities' instagram profiles in influencing the purchase decisions of young female users. Computers in Human Behavior, 68, 1-7. https://doi.org/10.1016/j.chb.2016.11.009
Du, Z., Fan, Z. P., & Sun, F. (2023). Live streaming sales: Streamer type choice and limited sales strategy for a manufacturer. Electronic Commerce Research and Applications, 61, 101300. https://doi.org/10.1016/j.elerap.2023.101300
Haiju, H. U., Yakun, L. I., & Mengdi, L. I. (2024). Dual-channel supply chain coordination considering the consumer’s perception of quality. Economic Computation & Economic Cybernetics Studies & Research, 58(2). https://doi.org/10.24818/18423264/58.2.24.12
Jin, D., Lai, D., Pu, X., & Han, G. (2024). Self-broadcasting or cooperating with streamers? A perspective on live streaming sales of fresh products. Electronic Commerce Research and Applications, 64, 101367. https://doi.org/10.1016/j.elerap.2024.101367
Kang, K., Lu, J., Guo, L., & Li, W. (2021). The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms. International Journal of Information Management, 56, 102251. https://doi.org/10.1016/j.ijinfomgt.2020.102251
Kimery, K. M., & McCord, M. (2006). Signals of trustworthiness in e-commerce: consumer understanding of third-party assurance seals. Journal of Electronic Commerce in Organizations (JECO), 4(4), 5274. https://doi.org/10.4018/jeco.2006100103
Kirmani, A. (1990). The effect of perceived advertising costs on brand perceptions. Journal of Consumer Research, 17(2), 160-171. https://psycnet.apa.org/doi/10.1086/208546
Li, G., & Xia, Y. (2025). How do the different humor styles of streamers affect consumer repurchase intentions? Behavioral Sciences, 15(4), 544. https://doi.org/10.3390/bs15040544
Li, K. (2023). A review on strategies and development of the live broadcast for agricultural products under covid-19. In SHS Web of Conferences (Vol. 155, p. 02012). EDP Sciences. https://doi.org/10. 1051/shsconf/202315502012
Li, X., Zhuang, Y., Lu, B., & Chen, G. (2019). A multi-stage hidden markov model of customer repurchase motivation in online shopping. Decision Support Systems, 120, 72-80. https://doi.org/10.1016/ j.dss.2019.03.012
Liu, J., Xu, Q., & Sun, Z. (2022). Joint optimization decision of online retailers’ pricing and live‐streaming effort in the postepidemic era. Complexity, 2022(1), 8762922. https://doi.org/10.1155/2022/ 8762922
Lu, B., & Chen, Z. (2021). Live streaming commerce and consumers’ purchase intention: An uncertainty reduction perspective. Information & Management, 58(7), 103509. https://doi.org/10.1016/j.im. 2021.103509
Nie, P. Y. (2012). Quality commitment under monopoly. Economic Computation and Economic Cybernetics Studies and Research, 46(3), 99-112. https://research.ebsco.com/linkprocessor/ plink?id=a161959f-c188-3324-899d-295c4a85ce64
Niu, B., Li, Q., & Chen, L. (2020). Exclusive vs. competitive retailing: Overseas vaccine supplier’s channel selection considering profit and social responsibility objectives. Computers & Industrial Engineering, 144, 106499. https://doi.org/10.1016/j.cie.2020.106499
Niu, B., Liu, L., & Wang, J. (2016). Sell through a local retailer or operate your own store? Channel structure and risk analysis. Journal of the Operational Research Society, 67(2), 325-338. https://doi.org/10.1057/jors.2015.39
Niu, B., & Mu, Z. (2020). Sustainable efforts, procurement outsourcing, and channel co-opetition in emerging markets. Transportation Research Part E: Logistics and Transportation Review, 138, 101960. https://doi.org/10.1016/j.tre.2020.101960
Niu, B., Mu, Z., Chen, L., & Lee, C. K. (2019). Coordinate the economic and environmental sustainability via procurement outsourcing in a coopetitive supply chain. Resources, Conservation and Recycling, 146, 17-27. https://doi.org/10.1016/j.resconrec.2019.03.007
Niu, B., Yu, X., Li, Q., & Wang, Y. (2023). Gains and losses of key opinion leaders’ product promotion in livestream e-commerce. Omega, 117, 102846. https://doi.org/10.1016/j.omega.2023.102846
Park, H. J., & Lin, L. M. (2020). The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement. Journal of
Retailing and Consumer Services, 52, 101934. https://doi.org/10.1016/j.jretconser.2019.101934
Qi, A., Sethi, S., Wei, L., & Zhang, J. (2022). Top or regular influencer? Contracting in live-streaming platform selling. SSRN. https://dx.doi.org/10.2139/ssrn.3668390
Tsai, W. (2002). Social structure of “coopetition” within a multiunit organization: Coordination, competition, and intraorganizational knowledge sharing. Organization Science, 13(2), 179-190. https://doi.org/10.1287/orsc.13.2.179.536
Wang, T., Wang, Y., Wen, Y., & Wang, C. (2024). How brand live streaming affects brand attachment in social commerce: From the perspective of IT affordances. Journal of Media Economics, 36(1-2), 1-28. https://doi.org/10.1080/08997764.2024.2360394
Wongkitrungrueng, A., & Assarut, N. (2020). The role of live streaming in building consumer trust and engagement with social commerce sellers. Journal of Business Research, 117, 543-556. https://doi.org/10.1016/j.jbusres.2018.08.032
Xu, P., Cui, B. J., & Lyu, B. (2022). Influence of streamer's social capital on purchase intention in live streaming E-commerce. Frontiers in Psychology, 12, 748172. https://doi.org/10.3389/fpsyg.2021. 748172
Xu, X., Wu, J. H., & Li, Q. (2020) What drives consumer shopping behavior in live streaming commerce? Journal of Electronic Commerce Research, 21(3), 144-167. https://api.semanticscholar.org/ CorpusID:226573256
Xue, J., Liang, X., Xie, T., & Wang, H. (2020). See now, act now: How to interact with customers to enhance social commerce engagement? Information & Management, 57(6), 103324. https://doi.org/10. 1016/j.im.2020.103324
Ye, F., Ji, L., Ning, Y., & Li, Y. (2024). Influencer selection and strategic analysis for live streaming selling. Journal of Retailing and Consumer Services, 77, 103673. https://doi.org/10.1016/j.jret conser.2023.103673
Zhang, S., Huang, C., Li, X., & Ren, A. (2022). Characteristics and roles of streamers in e-commerce live streaming. The Service Industries Journal, 42(13-14), 1001-1029. https://doi.org/10.1080/0264 2069.2022.2068530
Zhao, J. D., Huang, J.-S., & Su, S. (2019), The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective. Journal of Retailing and Consumer Services, 50, 42-49. https://doi.org/10.1016/j.jretconser.2019.04.014
Published
Issue
Section
License
Copyright (c) 2026 International Journal of Management Studies

This work is licensed under a Creative Commons Attribution 4.0 International License.
Research impact
Harvested 2026-09-10Counts differ between services because each indexes a different body of literature. None of them is the whole picture.












