ANALYZING POST-COVID-19 TEACHING METHODS IN HIGHER EDUCATION: A QUALITY AND EXPERIENCE BASED DECISION-MAKING STUDY
Keywords:Teaching methods, quality management, decision-making, Covid-19 period, health services department
As the world suffers from the Covid-19 pandemic for more than a year, a new way of life has begun for people in their professional as well as private lives. Therefore, previous methods, habits or procedures during the pandemic may no longer be valid. Education, being one of the most affected sectors during this period, together with its broad related environment have been significantly impacted. In this context, the present study focused on higher education. Thus, the aim of this study was to assess the different teaching methods after the Covid-19 pandemic period from the point of view of lecturers working in the health services department of a state university in Turkey. Accordingly, two hierarchical models: service quality and experience based were developed and the opinions of lecturers were obtained using one of the multi criteria decision-making (MCDM) methods, namely the Analytic Hierarchy Process (AHP). Face-to-face was found to be the optimum teaching method for both the models while the rest of the teaching alternatives were ranked separately in order of importance for these two models. Moreover, criteria were prioritized for the first and the second models, respectively. Limitations of the study including future research directions were identified.
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