An Insight into Members' Satisfaction with their Union: A Comparative Case Study of Malaysian and American Unions

Pengarang

  • Husna Johari School Of Management, Universiti Utara Malaysia, Malaysia

DOI:

https://doi.org/10.32890/mmj1999.3.1.4

Abstrak

This study examines the importance of the various facets of satisfaction with union representation in determining overall satisfaction with the union. samples of union members from Malaysia and the USA are used in this study. generally, overall union satisfaction is specified as function of union members ' expectation concerning union efforts and the perceived outcomes of union performance on (1) 'bread and butter' issues (such as wages and benefits), (2) quality of work issues (such as job interest and workers' voice in the employing organization), and (3) member-union relations (such as the quality of communication between union leaders and members). the results indicate that all the faces are important determinants of overall satisfaction with union representation. however, in the case of WMUPU (Malaysia) the results showed a greater emphasis on aspects like bread and butter, and member-union relations while the OPE1U(USA) findings relate more to issues on quality work life.

 

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Rujukan

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Kuruvilla, S., Gallagher, D., & Wetzel, K. (1993). The Development of Members’ Atti-tudes Toward Their Unions: Sweden and Canada, Industrial and Labor Rela-tions Review, 46(3): 499-514. //mmj.uum.edu.my http

Lawler, E. E. (1986) Higher Involvement Manage-ment, San Francisco: Jossey-Bass Pub-lisher.

Schriescheim, C. A. (1978). Job Satisfaction, Attitudes Towards Unions and Voting in a Union Representation Election, Jour nal of Applied Psychology, 63: 548-552. Malaysian Management Journal 3 (1), 51-60(1999)

Muat turun

Diterbitkan

1999-06-01

Terbitan

Jil. 3 No. 1 (1999): Malaysian Management Journal (MMJ) Vol. 3 No. 1 June 1999

Bahagian

Articles

Cara Memetik

Johari, H. (1999). An Insight into Members’ Satisfaction with their Union: A Comparative Case Study of Malaysian and American Unions. Malaysian Management Journal, 3(1), 51-60. https://doi.org/10.32890/mmj1999.3.1.4

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