RASHID-RADHA, J. Z. R. R.; LOCKWOOD, A.; NOLAN-DAVIS, E.-M. RESEARCH NOTES Examining the Impact of Customer-To-Customer Interaction on Service Experiences: A Pilot Study. Malaysian Management Journal, [S. l.], v. 19, p. 77–86, 2015. Disponível em: https://e-journal.uum.edu.my/index.php/mmj/article/view/9026. Acesso em: 24 apr. 2024.