1.
Mohd Saudi MH. THE EFFECTS OF BALANCED SCORECARD IMPLEMENTATION: THE CASE OF A MALAYSIAN SERVICE ORGANIZATION FROM INTERNAL BUSINESS PROCESSES PERSPECTIVE. JTOM [Internet]. 2016 Dec. 28 [cited 2024 May 18];11(2):108-26. Available from: https://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2016.11.2.10