Abd Aziz, Nurul Ashykin, Suzilawani Samrin, and Khairunnisa Abdul Aziz. “Factors Influencing Customer Satisfaction: A Study on Quick Service Restaurant in Sabak Bernam, Selangor”. Journal of Technology and Operations Management 18, no. 1 (July 29, 2023): 12–24. Accessed October 2, 2026. https://e-journal.uum.edu.my/index.php/jtom/article/view/19671.