N. A. Abd Aziz, S. Samrin, and K. Abdul Aziz, “Factors Influencing Customer Satisfaction: A Study on Quick Service Restaurant in Sabak Bernam, Selangor”, JTOM, vol. 18, no. 1, pp. 12–24, Jul. 2023, doi: 10.32890/jtom2023.18.1.2.