ABD RAHIM, A. S.; MOHD ASAAD, M. N. THE IMPLEMENTATION OF ISO 9001:2015 TO IMPROVE QUALITY OF SERVICE AT PUSAT KESIHATAN UNIVERSITI (PKU), UNIVERSITI UTARA MALAYSIA (UUM). Journal of Technology and Operations Management, [S. l.], v. 13, n. 2, p. 67–77, 2018. DOI: 10.32890/jtom2018.13.2.7. Disponível em: https://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2018.13.2.7. Acesso em: 6 may. 2024.