FOO, Y. J.; ABDUL JALIL, E. E. STRATEGIC PLANNING OF REVERSE LOGISTICS SYSTEM AMONG OMNICHANNEL COMPANIES: A QUALITATIVE STUDY. Journal of Technology and Operations Management, [S. l.], v. 16, n. 2, p. 45–61, 2021. DOI: 10.32890/jtom2021.16.2.5. Disponível em: https://e-journal.uum.edu.my/index.php/jtom/article/view/14493. Acesso em: 6 may. 2024.