Hashim, S., Mat Tahar, R. and Engku Abu Bakar, E. M. N. (2003) “SIMULATION STUDY FOR IMPROVING PATIENT TREATMENT SERVICES”, Journal of Information and Communication Technology, 2(2), pp. 87–104. Available at: https://e-journal.uum.edu.my/index.php/jict/article/view/8033 (Accessed: 2 May 2024).