AWANG, S. Pentadbiran Awam dan Proses-proses Pengurusan: Satu Kerangka Konseptual. Journal of Governance and Development (JGD), [S. l.], v. 2, p. 42–57, 2006. Disponível em: https://e-journal.uum.edu.my/index.php/jgd/article/view/13530. Acesso em: 19 apr. 2024.