The Transformative Evolution of Conference Management Systems

Wan Hussain Wan Ishak; Fadhilah Mat Yamin; Mohamad Farhan Mohamad Mohsin; Mohd Fitri Mansor; Abdullah  Husin

doi:10.32890/jdsd2024.2.2.9

Authors

Wan Hussain Wan Ishak Universiti Utara Malaysia, Malaysia
Fadhilah Mat Yamin Universiti Utara Malaysia, Malaysia
Mohamad Farhan Mohamad Mohsin Universiti Utara Malaysia, Malaysia
Mohd Fitri Mansor Universiti Malaysia Perlis, Malaysia
Abdullah Husin Universitas Islam Indragiri, Indonesia

DOI:

https://doi.org/10.32890/jdsd2024.2.2.9

Keywords:

Conference Management Systems (CMS), Academic Conferences, Digital Innovation, Conference Planning, Transformative Evolution

Abstract

Once reliant on manual processes and paper-based submissions, academic conferences have evolved into dynamic platforms for knowledge sharing, collaboration, and innovation through Conference Management Systems (CMS). CMS has become a key driver of change and progress in conference organisations. These centralised hubs connect authors, reviewers, organisers, and attendees. To date, various CMS models have been developed with different features. Understanding these features is crucial to ensure that conference organisers receive the best support. A previous study has reviewed various CMS platforms, highlighting their distinct features and strengths. However, this research needed to address CMS technology's evolution and future advancements. Through a literature review and comparative analysis of CMS features, this paper outlines the typical features of CMS that can be useful for organisers. Further, this paper explores the transformative evolution of CMS and looks ahead to the promising future. This evolution reflects a dedication to continuous innovation, adapting to changing needs, and embracing advanced technologies to enhance user experiences while ensuring security and privacy. The future of CMS is marked by innovation, adaptability, and a solid commitment to providing improved experiences for all conference stakeholders.

References

Abdulraheem-Sal, M.R. (2016). The Impact of Training and Development on Employees Performance and Productivity. International Journal of Management Sciences and Business Research, 5(7), Available at SSRN: https://ssrn.com/abstract=2849769.

Ahmad, K., Abdullah, A.A., & Zeki, A.M. (2012). Web-based Conference Management System for Higher Learning Institutions. International Conference on Advanced Computer Science Applications and Technologies, 340-343.

Avci, I. & Koca, M. (2023). Cyber Security Problems and Solutions In Web Applications. International Capital Conference on Multidisciplinary Scientific Research, pp. 171-177. Baumann, M., Bacchus, C., Aznar, M. C., Coppes, R. P., Deutsch, E., Georg, D., Haustermans, K., Hoskin, P., Krause, M., Lartigau, E. F., Lee, A. W. M., Löck, S., Offersen, B. V., Overgaard, J.,

Thwaites, D. I., van der Kogel, A. J., van der Heide, U. A., & Valentini, V. (2023). Are hybrid conferences the new standard? Radiotherapy and Oncology, 184, 109695. htt s://doi.org/10.1016/j.radonc.2023.109695.

Bruno, V., Tam, A. & Thom, J. (2005). Characteristics Of Web Applications that Affect Usability: A Review. Proceedings of OZCHI 2005, Canberra, Australia. Nov mber 23-25, 2005, pp 104.

Daimi, K. & Li, L. (2011). I am designing an Online Conference Management System. Proceedings of the 2011 International Conference on Engineering Research & Practice (Las et al., July 18-21, 2011), pp. 143-150.

Gök, O., Ersoy, P. and Börühan, G. (2019). The effect of user manual quality on customer satisfaction: the mediating effect of perceived product quality. Jou nal of Product & Brand Management, 28(4), 475–488. htt s://doi.org/10.1108/JPBM-10-2018-2054.

Gupta, B., Gupta, O.P., & Sawhney, B.K. (2013). A Framework for Conference Management System International Journal of Management & Information Technology, 5(2), 483–487.

Hasnain, M. (2021). Performance Testing Approach to Improve Scalability of Web Services by Addressing Web Services Anomalies. PhD Thesis, Monash Malaysia University.

Ishak, W.H.W. & Zaibon, S.B. (2004). Designing and Developing CMS for KMICE 2004: An Experience. Prosiding Seminar Kebangsaan Sosio-Ekonomi dan IT ke-2, Jilid 2, pp585-590.

Ishak, W.H.W. & Zaibon, S.B. (2008). KMICe eX: Conference Management Tool, Proceedings of Knowledge Management International Conference 2008, Vol 2, pp. 645-650.

Ishak, W.H.W., Zaibon, S.B., Rahmat, A.R. & Minai, M.S. (2003). Conference Management System to Manage Conference Information Online. In nvesting in Innovation 2003, Vol 4: Information Technology and Communication, ed. Ramlan Mahmood et al., pp. 191–194.

Iyer, L.S., Gupta, B. & Johri, N. (2005). Performance, scalability and reliability issues in web applications. Ind stria Management & Data Systems, 105(5), pp. 561-576

Jonsson, F. (2015). An event and conference management system based on near-field communication. Tec nical Report, Karlstad University.

Kalmukov, Y. (2011). The Architecture of a Conference Management System Providing Advanced Paper Assignment Features, International Journal of Computer Applications, 34(3), 51-59

Kanav, S., Lammich, P., & Popescu, A. (2014). A conference management system with verified document confidentiality. Proceedings of the Computer Aided Verification: 26th International

Conference, CAV 2014, Held as Part of the Vienna Summer of Logic, VSL 2014, Vienna, Austria, July 18-22, 2014, pp.167–183.

Ling, Y. (2023). Saas-based Intelligent Conference Management System using Facial Recognition. IEE 3rd International Conference on Information Technology, Big Data and Artificial Intelligence (ICIBA). Cho gqing, China, 2023, pp. 438–441, doi: 10.1109/ICIBA56860.2023.10165043.

Lubis, M., Zunaedi, I., Musnansyah, A., & Fauzi, R. (2022). Design Approach in Conference Management System with EZDESK Dashboard for Digital Ecosystem. International Conference on Science and Technology (ICOSTECH), Batam City, Indonesia, pp. 1–7, doi: 10.1109/ICOSTECH54296.2022.9829166.

Manhas, J. (2015). Comparative Study of Cross Browser Compatibility as Design Issue in Various Websites. BIJIT - BVICAM’s International Journal of Information Technology, 7(1), 815-820

Ming, T. R., Norowi, N. M., Wirza, R., & Kamaruddin, A. (2021). Designing a Collaborative Virtual Conference Application: Challenges, Requirements and Guidelines. Future Internet, 13(10), 253. MDPI AG. htt ://dx.doi.org/10.3390/fi13100253.

Papagelis, M. & Plexousakis, D. (2006). CONTINUOUS: Conference Management System with Intelligence. Power and Style, ERCIM News, 64, pp.71-72

Patil, A.H., Mahalle, P.N., Patil, V.H., & Bhavsar, S. (2022). An Efficient and Intelligent Conference

Management System-Desired Services and Features, 04 August 2022, PREPRINT (Version 1) available at Research Square [https://doi.org/10.21203/rs.3.rs-1900925/v1]

Pun, K.I., Si, Y.W., & Pau, K.C. (2012). Key performance indicators for traffic-intensive web-enabled business processes. Business Process Management Journal, 18(2), pp. 250-283

Romero, C., Monzón, A., Alonso, A., & Julio, R. (2020). The added value of a customised transit app for metropolitan bus trips. Transportation Research Procedia, 47, pp: 513-520, https://doi.org/10.1016/j.trpro.2020.03.126.

Schmitt, M. (2023). Automated machine learning: AI-driven decision making in business analytics, Intelligent Systems with Applications, 18, 200188. htt s://doi.org/10.1016/j.iswa.2023.200188.

Schulzrinne, H. (2023) EDAS: Features and Pricing. https://edas.info/doc/features.html

Sharma, M., Kaushal, D., & Joshi, S. (2023). Adverse effect of social media on Generation Z user's behaviour: Government information support as a moderating variable—Journal of Retailing and Consumer Services, 72, 103256, https://doi.org/10.1016/j.jretconser.2023.103256.

Shu, W., Chen, Y., & Chen, X. (2023). Information technology empowerment and corporate budget control: Evidence from China. Pac fic-Basin Finance Journal, 2, 102131, https://doi.org/10.1016/j.pacfin.2023.102131.

Silva, A. C. & Loureiro, G. (2011). System integration issues - Causes, consequences & mitigations, IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, pp. 1338–1342, doi: 10.1109/IEEM.2011.6118134.

Su, J-M., Wu, C-Y., Hong, W-T., Chen, P-S., Hung, K-S., Wang, C-J. (2023). The application of a mobile-based web app enhances the simple suturing skills of nurse practitioners. Nur e Education Today, 131, 105959, https://doi.org/10.1016/j.nedt.2023.105959.

Sultan, A.B.M., Ghani, A.A.A. & Fang, L.S. (2009). Framework for Conference Management System. Computer and Information Science, 2(1), 90–94.

Yadav, Y. & Desai, B.C. (2023). ConfSys - An Intelligent Conference Management System. Proceedings of the 27th International Database Engineered Applications Symposium, pp. 127–130, https://doi.org/10.1145/3589462.3589463

Yanqing, F., & Itodo, D.E. (2021). An Emerging Model for Virtual International Academic Conference in Architecture. Engineering, and Construction, Frontiers in Built Environment, pp. 7, 1–13, http://0.3389/fbuil.2021.701755

Zaibon, S.B., Ishak, W.H.W., Rahmat, A.R. & Minai, M.S. (2003). Conference Management System: An Online DSS for Conference Secretariat. Prosiding Seminar Kebangsaan Sains Pemutusan 2003 (15-16 Okt. 2003), 115-120.

Zein, S., Salleh, N., & Grundy, J. (2023). Systematic reviews in mobile app software engineering: A tertiary study. Information and Software Technology, 164, 107323, https://doi.org/10.1016/j.infsof.2023.107323.

Zheng, C., Shen, W., Zheng, Q., & Tian, F. (2008). Des gn and implementation of a collaborative conference management system. Proceedings of the 12th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2008), Xi’an, P.R. China, April 16-18, 2008, pp. 5-10

Ishak, W.H.W., Yamin, F. M., Mohamad-Mohsin, M. F. B., & Mansor, M. F. (2023). A comparative review of conference management systems. Journal of Technology and Operations Management, 18(2), 87-93.