“Amalan Kualiti Dan Hubungan Gaya Kepimpinan Terhadap Elemen Soft Dan Hard Model McKinsey”. Journal of Business Management and Accounting 5 (December 10, 2015): 57–75. Accessed May 30, 2026. https://e-journal.uum.edu.my/index.php/jbma/article/view/8861.