1.
Satrya Wibawa NM, Ramantoko G. Business Process Analysis of Cloud Incident Management Service with Activity Assignment: A Case of PT. XYZ. JBMA [Internet]. 2022 Jan. 17 [cited 2026 Nov. 3];12(1):51-80. Available from: https://e-journal.uum.edu.my/index.php/jbma/article/view/14720