PRAPTAPA, A.; YAHYA, M. A.; SAWANDI, N. A Qualitative Case Study on the Use of Balance Scorecard to Control Performance of a Local Government-Owned Water Supply Company in Indonesia. Journal of Business Management and Accounting, [S. l.], v. 6, n. 1, p. 1–14, 2016. DOI: 10.32890/jbma2016.6.1.8846. Disponível em: https://e-journal.uum.edu.my/index.php/jbma/article/view/8846. Acesso em: 5 may. 2024.