SATRYA WIBAWA , . N. M. .; RAMANTOKO , . G. . BUSINESS PROCESS ANALYSIS OF CLOUD INCIDENT MANAGEMENT SERVICE WITH ACTIVITY ASSIGNMENT: A CASE OF PT. XYZ . Journal of Business Management and Accounting, [S. l.], v. 12, n. 1, p. 51–80, 2022. DOI: 10.32890/jbma2022.12.1.3. Disponível em: https://e-journal.uum.edu.my/index.php/jbma/article/view/14720. Acesso em: 13 aug. 2022.