International Journal of Islamic Business

THE ROLE OF HALAL-FRIENDLY HOSPITALITY SERVICES IN INCREASING VISIT INTENTION: A MUSLIM TOURIST PERSPECTIVE

Farida Bhanu Mohd Yousoof — 2023-12-31

Halal friendly hospitality, rooted in the Quran and Hadith, signifies the practice of providing guests with Halal-compliant food, beverages, and accommodations. This study investigates the pivotal role of Halal friendly hospitality services in enhancing visit intention among Malaysian Muslim tourists. It delves into the influence of push and pull factors on this intent. The study employed a proposed model, utilizing survey data collected from 300 local Muslim tourists in Malaysia. The results unequivocally reveal a positive and significant correlation between push and pull factors and Halal friendly hospitality services with overall satisfaction. Furthermore, it highlights a substantial connection between overall satisfaction and the intention to revisit. Significantly, the study contributes to the understanding of how overall satisfaction acts as a mediator between Halal friendly hospitality, push and pull factors, and revisit intention, shedding light on the practical implications for the hospitality industry. This study's findings offer valuable insights for the hospitality industry, emphasizing the significance of Halal friendly hospitality services in attracting and retaining Malaysian Muslim tourists. Understanding the mediating role of overall satisfaction can assist hospitality providers in tailoring their services to enhance the revisit intention of this demographic, ultimately contributing to sustainable growth in the sector.

EFFECTIVENESS OF E-LEARNING FROM ISLAMIC PERSPECTIVES ON THE COVID-19 PANDEMIC: THE CASE STUDY AMONG UNDERGRADUATE IN MALAYSIA

Muhammad Adi Asyraf Bin Mohd Noordin — 2023-12-31

This research paper aims to study the effectiveness and to explore Islamic perspectives of e-Learning during the Covid-19 pandemic. It focuses on the undergraduate business students, who have used online learning as a part of their learning method. This study uses 118 undergraduate business students from different higher-learning institutions in Malaysia. Later, the analysis is conducted using descriptive and cross-tabulation analysis. The findings show that during the emergency e-Learning, many of the students indicated the ineffectiveness of e-Learning due to the factors of unable or slow internet access or connectivity, working in a limited space and constraints of adapting new environment of online learning. Apparently, findings are also showing that instructors have played a big role in ensuring the effectiveness of e-Learning during the Covid-19 pandemic with various online assessment methods. This study provides a finding on the effectiveness of e-Learning during the Covid-19 pandemic among business students in Malaysia. It offers some new insights related to the effectiveness of e-Learning and helps the relevant policymakers to offer an appropriate intervention strategy in optimizing e-Learning in the future.

CORPORATE SOCIAL RESPONSIBILITY IN THE HALAL FOOD INDUSTRY: APPLICATION OF SUPPLY CHAIN PERSPECTIVE

Md Mahfujur Rahman — 2023-12-31

This study aims to construct a comprehensive framework for Corporate Social Responsibility (CSR) within the Halal food industry's supply chain. It acknowledges the increasing public attention towards corporate social responsibility (CSR) and supply chain practices in the food industry. It utilizes current literature and recent developments to provide a comprehensive understanding of CSR in the Halal context. Methodologically, this study conducts a systematic review of relevant articles and materials, forming a robust theoretical underpinning. Our findings reveal key CSR dimensions specific to the Halal food supply chain, including animal welfare, health and safety, environmental concerns, and community involvement. The proposed framework not only enhances understanding of Halal supply chain CSR practices but also sets the stage for strategic and operational improvements. Significantly, this study contributes to the scholarly conversation by integrating Islamic principles with contemporary CSR practices, offering a unique perspective that aligns business operations with ethical and religious standards.

EXPLORING THE BANKERS’ PERSPECTIVES ON SHARIAH AND OPERATIONAL ISSUES OF RESTRUCTURING AND RESCHEDULING IN ISLAMIC FINANCING DURING COVID-19 PANDEMIC

Sharifah Faigah Syed Alwi — 2023-12-31

The Central Bank of Malaysia ordered all banks to give an automatic six months moratorium or loan or financing deferment starting April, 1 2020 to their customers during the Covid-19 pandemic since many customers had difficulties paying their monthly financing obligations to banks. Thus, the objective of this paper is to explore the bankers’ perspectives on Shariah and operational issues arising in Islamic banks in implementing moratorium which involves restructuring and rescheduling financing facilities during Covid-19 pandemic. At the same time, the methods these bankers used to manage the issues are also highlighted in this paper. A qualitative analysis is applied in this paper where the researchers conducted interview sessions with the Head of Shariah Department from an Islamic banking window and another from the Development Financial Institution which offers Islamic banking products and services. This study's findings show that there are certain perspectives from bankers in dealing with Shariah issues regarding restructuring and rescheduling during moratorium such as the issue of qalb al-dayn (debt restructuring), capitalization of accrued profit in the financing facilities as well as the operational issues related to the system and people. It can be deduced then that all Islamic banks were doing extremely well in their steadfast endeavors towards offering remedies to the issues faced for the sake of the overall improvement of Islamic banks in the implementation of restructuring and rescheduling of financing facilities as outlined by guidelines or Resolutions issued by the Shariah Advisory Council of Bank Negara Malaysia.

CABARAN SEMASA USAHAWAN DALAM PERMOHONAN PENSIJILAN HALAL MALAYSIA DI NEGERI PERLIS

Muhammad Haziq Hassan — 2023-12-31

Kerajaan berhasrat untuk menjadikan Malaysia sebagai hab halal antarabangsa. Oleh itu, pelbagai penetapan piawaian, prosedur dan inisiatif telah diperkenalkan bagi membantu pihak industri mematuhi garis panduan halal secara menyeluruh. Objektif kajian ini dilakukan adalah untuk merungkai permasalahan yang dihadapi oleh para usahawan di negeri Perlis dalam permohonan
pensijilan halal Malaysia. Kajian ini dijalankan adalah berdasarkan kaedah analisa kandungan melalui data hasil dapatan temubual bersama pegawai di Bahagian Penyelidikan dan Hub Halal, Jabatan Hal Ehwal Agama Islam Perlis, JAIPs sebagai badan berautoriti utama dalam pengurusan halal negeri Perlis. Kajian ini menyimpulkan bahawa pelbagai inisiatif yang telah diambil oleh pihak
berautoriti untuk menjaga kredibiliti pensijilan halal Malaysia tetapi, usaha pengawalan perlu dilaksanakan diperingkat dalaman syarikat pemegang pensijilan halal Malaysia. Justeru itu, segala isu cabaran yang diketengahkan dalam kajian ini dapat memberi panduan kepada para usahawan untuk menghadapi cabaran semasa memohon dan memelihara pensijilan halal Malaysia.