“Service Quality Dimensions and Customer Satisfaction in Malaysian Mobile Telecommunication Market: An Empirical Investigation of the Mobile Phone Market in Malaysia. ”, gbmr, vol. 6, no. 1, pp. 27–48, Jul. 2022, Accessed: May 30, 2026. [Online]. Available: https://e-journal.uum.edu.my/index.php/gbmr/article/view/16934