Al Refai AN, Mohd Noor NA. Service Quality Dimensions and Customer Satisfaction in Malaysian Mobile Telecommunication Market: An Empirical Investigation of the Mobile Phone Market in Malaysia. . gbmr [Internet]. 2014 Jul. 15 [cited 2026 Sep. 29];6(1):27-48. Available from: https://e-journal.uum.edu.my/index.php/gbmr/article/view/16934