Khalid, Mujahed, and Dileep Kumar M. “ Process Innovation Capabilities and Organizational Performance: Case Study of Developing Novel Production Process. ”. Global Business Management Review (GBMR) 5, no. Special Issues (1) (June 30, 2013): 97–109. Accessed September 29, 2026. https://e-journal.uum.edu.my/index.php/gbmr/article/view/16966.