Al Refai, Abdalla Nayef, and Nor Azila Mohd Noor. “An Empirical Model of Perceived Value and Customer Satisfaction in Mobile Phone Market: An Empirical Investigation of the Mobile Phone Industry. ”. Global Business Management Review (GBMR), vol. 6, no. 2, Sept. 2014, pp. 65-80, https://doi.org/10.32890/gbmr2014.6.2.5.