[1]
A. N. Al Refai and N. A. Mohd Noor, “Service Quality Dimensions and Customer Satisfaction in Malaysian Mobile Telecommunication Market: An Empirical Investigation of the Mobile Phone Market in Malaysia. ”, gbmr, vol. 6, no. 1, pp. 27–48, Jul. 2014, doi: 10.32890/gbmr2014.6.1.3.