SHAKI, A.; S. GOVINDARAJO, N. How to Talk So People Listen: Connecting in Today’s Workplace . Global Business Management Review (GBMR), [S. l.], v. 5, n. 1, p. 97–101, 2022. Disponível em: https://e-journal.uum.edu.my/index.php/gbmr/article/view/16953. Acesso em: 6 may. 2024.