KNOWLEDGE TRANSFER IN LEAN MANAGEMENT: EXPERIENCE FROM MALAYSIAN SME

  • Fadhilah Mohd Zahari School of Technology Management & Logistics, Universiti Utara Malaysia, Malaysia
  • Norani Nordin School of Technology Management & Logistics, Universiti Utara Malaysia, Malaysia
  • Mohd Norhasni Mohd Asaad School of Technology Management & Logistics, Universiti Utara Malaysia, Malaysia
  • Roshidah Mohamed School of Technology Management & Logistics, Universiti Utara Malaysia, Malaysia

Abstract

This study explores how SME develops knowledge transfer in Lean management, particularly lean tacit knowledge. Lean tacit knowledge is very significant in ensuring the success of lean management implementation, yet the SMEs often found difficulties due to limited capital and resources. A single case study of Malaysian SME in the automotive industry was selected for this purpose. Results show that lean training, problem solving using case study, factory visit, sharing of lean database and online learning are the common approaches used by the studied company in developing the lean tacit knowledge. Moreover, the accomplishment of this knowledge transfer in lean management necessitates strong commitment from the employees and the top management support. This study incorporates some practical implications for the organizations that aim to implement lean management effectively.

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Published
2019-12-28
How to Cite
MOHD ZAHARI, Fadhilah et al. KNOWLEDGE TRANSFER IN LEAN MANAGEMENT: EXPERIENCE FROM MALAYSIAN SME. Journal of Technology and Operations Management, [S.l.], v. 14, n. 2, p. 53-61, dec. 2019. ISSN 2590-4175. Available at: <http://e-journal.uum.edu.my/index.php/jtom/article/view/8727>. Date accessed: 17 feb. 2020. doi: https://doi.org/10.32890/jtom2019.14.2.8727.