Unveiling the Determinants of Work-Related Stress in the Policing Occupation

  • Md. Lazim Mohd Zin School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
  • Hadziroh Ibrahim School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
  • Mohd Hafiz Mohd Noor Cawangan Pematuhan, Jabatan Integriti dan Pematuhan Standard, Ibu Pejabat Polis Diraja Malaysia
  • Umair Ahmad Business Studies Department, Arab Open University, Aa`li, Bahrain

Abstract

The present study attempts to provide empirical evidence on the relationship between
workload, working conditions, role conflict and job stress among the Royal Malaysian
Police (RMP) Personnel. A survey among 178 RMP from six departments at one XYZ
Police District in Selangor was conducted. Self-reported measures for all variables
were used to obtain data pertaining to determinants of job stress. Multiple regression
was employed to investigate three hypotheses that postulated significant positive
relationships between workload, working conditions, role conflicts and job stress.
The regression results found that workload and working conditions have positive
relationships with job stress. However, role conflict did not significantly influence job
stress. Plausible justifications for the relationships between workload and working
conditions and job stress were discussed. The study provides a foundation for discussing
both theoretical and managerial aspects of policing occupation.

Published
2020-02-12
How to Cite
MOHD ZIN, Md. Lazim et al. Unveiling the Determinants of Work-Related Stress in the Policing Occupation. Journal of Business Management and Accounting, [S.l.], v. 9, n. 2, p. 23-39, feb. 2020. ISSN 2231-9298. Available at: <http://e-journal.uum.edu.my/index.php/jbma/article/view/8721>. Date accessed: 17 feb. 2020. doi: https://doi.org/10.32890/jbma2019.9.2.8721.
Section
Articles