The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia

  • Koay Ying Yin Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia
  • Kuah Yoke Chin Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia
  • Chan Ling Meng Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia
  • Ng Chee Pung Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia

Abstract

The internet has opened doors for electronic voting (E-voting). A review of the
loopholes of the 14th General Election in Malaysia including the delay of votes from
overseas voters, the declaration of a public holiday on voting day and the extraordinary
heavy traffic, implies that E-voting could be a better alternative to the paper-based
ballot voting. Therefore, the objective of this study is to examine the determinants of
the intention to use the E-voting system among Generation X in Malaysia. This study
focused only on Generation X because most internet users are from this age group (22
to 37-year olds) compared to other age groups. Hence, Generation X may be the focus
of E-voting. A survey of 351 respondents on their intention to use E-voting system was
conducted throughout 13 states and the Federal Territory of Kuala Lumpur (Wilayah
Persekutuan). Additionally, an empirical model was drawn from adopted theories and
data was analyzed using the Partial Least Squares – Structural Equation Modeling
(PLS-SEM) approach. The findings showed that compatibility, relative advantages
and perceived ease of use significantly contributed to the intention to participate in
E-voting. However, perceptions of image, complexity of use, perceived usefulness, trust
in the internet and in the government are not significantly related to the intention to
use E-voting.

Published
2020-08-10
How to Cite
YIN, Koay Ying et al. The Determinants of Intention to use E-voting System: The Case of Generation X in Malaysia. Journal of Business Management and Accounting, [S.l.], v. 10, n. 1, p. 47 - 64, aug. 2020. ISSN 2636-9249. Available at: <http://e-journal.uum.edu.my/index.php/jbma/article/view/11033>. Date accessed: 01 oct. 2020. doi: https://doi.org/10.32890/jbma2020.10.1.11033.
Section
Articles